I was at this location yesterday, I arrived by 12:15. At the front desk, everybody was very professional and polite. They gave me a few forms to be filled out, mostly regarding financial responsibilities. After a short wait, I was called in by a...
Read MoreI was at this location yesterday, I arrived by 12:15. At the front desk, everybody was very professional and polite. They gave me a few forms to be filled out, mostly regarding financial responsibilities. After a short wait, I was called in by a nurse who proceeded to check blood pressure, weight, etc. The nurse was very professional and polite. From there, I was taken to another room to be seen by a doctor. I had to remove my garment from waist down and wear a paper apron, and I remained there from 12:40 till almost 2:00 with nobody showing in to see me. I put my clothes back and stepped out to a hallway, I explained the situation to the girl behind a counter, she was super nice and checked on her screen and told me she could not tell me for sure how much longer I would have to wait, at this point I said thank you and left. So there's nobody to blame for what happened to me, but the corporation who manages this business probably they don't provide enough resources to fulfill the health care demand, perhaps they are short of doctors at this location. Unfortunately, I had to drive a lot for nothing since I live in the desert. I want to clarify that my complaint is against the new company, Exer Health Care, that took over Optum. And again, everybody was extremely polite and helpful and probably overwhelmed by being short on staff .
Wheelchair accessible entrance 
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