Oak Street Health is the BEST. Superb customer service. Transportation was provided with a friendly driver. Transportation is huge for me. For the first time in a long time, I felt that the staff were not only friendly but truly cared for the patient...
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Oak Street Health is the BEST. Superb customer service. Transportation was provided with a friendly driver. Transportation is huge for me. For the first time in a long time, I felt that the staff were not only friendly but truly cared for the patient and not the fake "run of the mill". Sometimes, when I go for healthcare, I leave with anxiety and/or frustrations. Guess what? None of that. Why? Didn’t have to fill out paperwork. They listened, didn't keep asking the same questions over and over like a broken record. (Would have been aggravating). Razeal Mathis, Patient Relations Manager was professional, people person, patient with me and went far and beyond the call of duty. Susan M. Wall, DNP FNP-BC understood my concerns and offered answers. Cannot comment on Health treatment until test results and the medical treatments. Overall, my first visit to Oak Street Health was outstanding. ALL were friendly and caring. Highly recommend Oak Street Health.