I had a very disappointing experience at this practice. The appointment was booked a month in advance, which I expected, but I made multiple calls and left voicemails to ensure they had my medical records ahead of time. Unfortunately, no one returned my calls, and...
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I had a very disappointing experience at this practice. The appointment was booked a month in advance, which I expected, but I made multiple calls and left voicemails to ensure they had my medical records ahead of time. Unfortunately, no one returned my calls, and when I arrived, I was told they received my voicemails but ignored them as they would just request information after the appointment.
The doctor came in looking unprofessional, appearing tired and irritated, with cat hair all over her pants. Instead of focusing on solutions, she started by listing what she wouldn’t do, such as checking my hormones, which she said I’d need to see a gynecologist for. The appointment ended up being just a conversation, rehashing information I had already submitted online. I expected some form of progress whether it be treatment options or at least blood work but instead, I felt like I would’ve paid a significant amount of money for nothing. She ended up canceling my appointment.
Overall, this experience felt like a complete waste of time. The lack of communication, preparedness, and professionalism was unacceptable. If this is the standard of care, it’s concerning. I wouldn’t recommend this practice to others.