I've called 3 dentists so far, looking for help with a complicated dental issue. The first two were extremely kind and patient. The Dental Center of Granger explained I needed to find a clinic with an oral surgeon on site for a possible abscess draining...
Read MoreI've called 3 dentists so far, looking for help with a complicated dental issue. The first two were extremely kind and patient. The Dental Center of Granger explained I needed to find a clinic with an oral surgeon on site for a possible abscess draining and emergency extraction. They referred me to Afdent, who doesn't accept my health insurance but I called them anyway to see if they knew where I could go next. They, too, were kind and patient. I called Dr Asdell next because I've read he heads some kind of pro bono dental charity organization for folks without health insurance. I figured at the very least, if he couldn't accept my state insurance he would know where to go. Explaining the situation to the others wasn't at all a long-winded pursuit either. This receptionist was impatient, cut me off, she was totally rude and unempathetic. I have mental health issues and developmental disabilities that have hindered self care in the past, including depression and anxiety which cause low self esteem. This experience was representative of exactly what I've been dreading. One would think the office of a man who heads an organization that helps populations riddled with these same issues would have a better policy on communications.
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