My experience at Mercy hospital in Cedar Rapids was a complete nightmare. From the moment I arrived, the staff treated my son with disrespect and made assumptions about his condition without even bothering to properly assess him. The nurse accusing my son of being a...
Read MoreMy experience at Mercy hospital in Cedar Rapids was a complete nightmare. From the moment I arrived, the staff treated my son with disrespect and made assumptions about his condition without even bothering to properly assess him. The nurse accusing my son of being a drug addict was completely uncalled for and unprofessional.
The lack of urgency in providing treatment was extremely concerning, especially considering my son's complex medical history. The way the nurse, Blake, spoke to my son was degrading and disrespectful. His dismissive attitude towards me as a parent trying to advocate for my child's well-being was unacceptable.
Furthermore, the threat of calling security on me for simply trying to communicate with the medical staff was outrageous. The fact that they were more concerned with removing me from the hospital than actually providing proper care to my son speaks volumes about their priorities.
Ultimately, I had to take matters into my own hands and transfer my son to another hospital where he was seen immediately. The contrast in care and treatment between Mercy hospital and the University of Iowa hospital was like night and day.
I would never recommend Mercy hospital in Cedar Rapids to anyone based on my experience. The lack of empathy, professionalism, and quality of care I witnessed during my visit was truly disappointing.
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