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Massage Envy in Liverpool

4.4 (209)

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Massage Envy is a massage therapist in Liverpool, NY.

Massage Envy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4

(209 Reviews)

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Roye Bushmills -Google user

Edited 2 years ago

5! Gwen was very calming, as well as a perfect mark for listening! Her technique was amazing! I was stretched out like my underwear 🩲 If I wasn't so fat; I'd dance 🕺 ! …

Nannette O'meara -Google user

3 years ago

It was a very relaxing time. Jenna is very friendly and was very helpful answering questions I had about my skin. She told me everything she was doing before she did it. she helped me with picking out a face wash and moisturizer. all the...Read More

Kelly Covert -Google user

3 years ago

I can’t say enough good things about Jenna! I’ve been getting facials with her for over a year now, and talk about bliss. She is super knowledgeable and professional, and there is just something magical about her presence. I have very sensitive skin and have...Read More

Kelsey Ryan -Google user

4 years ago

Had a wonderful massage with Jasmine today. She was so warm and friendly. She took time to listen to my preferences and was extremely knowledgeable. Her pressure was great and her movements were smooth. I was so relaxed and left feeling wonderful. She even offered...Read More

Communication, Quality, Professionalism

Janet Schell -Google user

Edited 3 years ago

I love Brian! He is very knowledgeable and listens to my concerns. He’s an amazing therapist! My only complaint is with the app. It would be helpful if you could book appointments by the therapist rather then having to go day by day . Also it...Read More

Ronald Griffith -Google user

Edited 3 years ago

I am a new member and I am very happy with the team at Clay, NY. They have been very helpful throughout. Katie has been my therapist since the beginning. She is highly skilled and communicates very well. It has been a great experience for me.

Communication, Quality, Professionalism

A M -Google user

4 years ago

I love this place!! Even with the raise in the membership you can’t beat it!!! Anyone upset about 5 bucks isn’t think about the cost of products going up, payroll, etc… you get your money’s worth and the service from the front desk all the...Read More

Communication, Quality, Professionalism

Roxanna Fiore -Google user

4 years ago

David was excellent he was a Professional and worked on the areas I requested . Bad communication with front desk .. Had a gift with a transfer message which Is expired. They did not check when I made my appointment and when I arrived and...Read More

Kimberly Collins -Google user

3 years ago

I got dual services 90 min facial by Jenna and 90 min massage by Erin. Both were fantastic! Jenna is friendly and very knowledgeable about skincare. Erin's firm pressure worked out all the huge knots i had in my shoulders

Lorraine Sanderson -Google user

4 years ago

I am very grateful for Andrea and Brian the two massage therapists I have seen here so far. Both are wonderful and they listen to what your preferences are. The receptionists are wonderful and it feels clean and safe. Recommend for sure!

Communication, Quality, Professionalism

Kathleen Lilly -Google user

Edited 2 years ago

I know it is difficult to book appointments. ME has been a starting point for many excellent new Massage Therapists. Unfortunately 3 of 4 Massage schools in NY have closed limiting new therapists and COVID had many changing careers. This Summer we...Read More

Rose Wright -Google user

Edited 3 years ago

Gwen was lovely! She was attentive, effective and listened to my needs. I reschedule another appointment right after I was finished with me first and shared with my girlfriends my experience with her!

Melissa Walls -Google user

3 years ago

Michael did a wonderful massage and made the experience great! Gwen does an amazing job with full body stretching. Both listen to you and take your concerns and needs into consideration. A wonderful relaxing experience!

Kelly Guthrie -Google user

Edited 2 years ago

I have been getting stretches from Gwen for almost a year now. She adapts to whatever I happen to need that day and is very knowledgeable. She is incredibly personable and professional. Massage Envy is lucky to have her skills!

Anna A -Google user

3 years ago

Brian was a great therapist - very professional, great communication, and skilled. The gal at the front desk was very helpful and knowledgeable regarding questions I had about my membership (sorry I didn’t catch your name!).

Christina Stearns -Google user

3 years ago

Jenna is AWESOME! If you have something going on with your skin, she does a great job of explaining which products would help and how to change your routine. Great first facial experience!

Samantha Hamrick -Google user

3 years ago

Gwen is fantastic. She really takes the time to listen to my concerns, and targets areas where I need extra attention. She is patient, and thorough, and super sweet too!

Heather McDougall -Google user

3 years ago

This week is marking another year around the sun for me! Treated myself to a facial! Jenna was great! It was relaxing and felt like it was also good for my skin!

margaret barner -Google user

3 years ago

I love getting facials and massages. Having a membership ensures that I go and take care of myself. Jenna does a great job. Professional and sincere. I always feel pampered by her.

Valerie Melbrod -Google user

4 years ago

I have been going to Massage Envy in Clay, NY for 3 months. I am always greeted with a smile at the front desk. Brain is wonderful. Always upbeat, gives me ideas for stretching between massages. He has helped me to be able to move...Read More

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Amenities

Gender-neutral restroom

Restroom

Planning

Appointments recommended

Payments

Debit cards

NFC mobile payments

Credit cards

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Massage Envy in Liverpool

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Massage Envy Review Summary