I called Aveda and asked how much it would be to color and cut my hair. They fit me in the next day, which was very kind.During my hair color, when she was washing it out… she said, what color of toner do you want....
Read More
I called Aveda and asked how much it would be to color and cut my hair. They fit me in the next day, which was very kind.During my hair color, when she was washing it out… she said, what color of toner do you want. I told her I wanted a more silver tone. She said okay and continued on washing my hair.After cutting my hair, the lady had a clipboard and she said it was $397. So, I walked up to the front desk and asked the lady why it was so much? I reminded her that she told me it would be $199.She looked at my and said, Yes! I did tell you it was $199, but your hair was thicker than I thought and we did a full weave instead of a half weave, and we put toner in your hair which also costed more. I replied…why didn’t you tell me it was going to be more and that the toner was going to cost extra? You never told me any of that. You told me it was $199. She said… well, we did a full weave instead of a half weave and used toner and it is $397.I told her I didn’t know they did a full weave, instead of a half and I didn’t know it was $60 extra for toner. She told me it was $199 when I made the appt.I told her I didn’t have the money. I told her I had $250 cash, that’s all. She told me to go find the money and asked me to leave my credit card or drivers license with her until I got back.I did everything that night to find extra money to pay her. I had gone to Costco the day before and bought food for my kids and I, so I took all the food back and sold a few things online that night to find enough money to pay her the next day and get my credit card back.I just thought it was so inconsiderate and rude how I was treated. If it was going to cost more I should have been told.She blindsided me and doubled the price of my hair appt.I would not use this company. They don’t deserve anyone’s business if they are going to treat people this way.