Lana Jackson, MD at UMMC Ear, Nose & Throat is highly praised for her exceptional bedside manner, taking the time to thoroughly explain treatment options and answer questions. Many patients appreciate her gentle and caring approach, making them feel at ease during appointments. Her expertise in otolaryngology is evident in her accurate diagnoses and effective treatment plans, which have led to significant improvements in patients' conditions. The office staff is also commended for their friendly and efficient service.
Some patients have reported longer-than-expected wait times, which can be frustrating. A few individuals have also mentioned that the office can be quite busy, making it difficult to get appointments scheduled promptly. Additionally, some patients have expressed dissatisfaction with the billing process, citing unexpected charges or difficulties with insurance claims.
Healthgrades: 4.8/5
Vitals: 4.5/5
RateMDs: 4.4/5
Zocdoc: 4.7/5
Google Reviews: 4.4/5
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Accepts new patients
Appointments recommended