2025 Edit: I decided to continue my care here with Dr. Crow, and I'm very glad I did so. She (along with all the other staff) have continued to provide compassionate care.
Dr. Ko no longer works with Kinwell (and it's my understanding that he hasn't...
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2025 Edit: I decided to continue my care here with Dr. Crow, and I'm very glad I did so. She (along with all the other staff) have continued to provide compassionate care.
Dr. Ko no longer works with Kinwell (and it's my understanding that he hasn't for a while now). I believe they have earned a better rating, so I am changing my 2 stars to 5 stars. I would feel comfortable recommending this clinic to a friend or family member in need of primary care.
I had an excellent first appointment with Dr. Crow, and I will give them credit for having same-day appointments available for urgent issues. I had the unfortunate luck of getting one of those urgent same-day appointments with Dr. Ko, who was incredibly rude and demeaning- not just in front of me, but in front of my partner, who is a patient of his. Not sure how he got into the profession, utterly lacking in confidence with his treatment recommendations, lacking patience for treatment plan discussion, lack of compassion, and arrogance to behave that way in front of another patient.