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About

Jacksonville 1 VA Clinic is a top-rated Medical Clinic dedicated to providing exceptional healthcare services to our nation's heroes. As a Veterans Hospital, we understand the unique needs of our veterans and are committed to delivering compassionate and comprehensive care. Located at 1536 N Jefferson St, Jacksonville, FL 32209, our state-of-the-art facility is easily accessible and equipped with the latest medical technology. Our team of experienced healthcare professionals is dedicated to providing personalized care to each patient, ensuring they receive the best possible treatment. At Jacksonville 1 VA Clinic, we offer a wide range of medical services, including primary care, specialty care, and mental health services. We are committed to providing high-quality care that meets the unique needs of our veteran patients. Whether you're seeking routine medical care or specialized treatment, Jacksonville 1 VA Clinic is here to serve you. Contact us today to schedule an appointment and experience the difference our dedicated team can make.

Jacksonville 1 VA Clinic Review Summary

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3.3
(322 Reviews)
5
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2
1
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Alison (Ruth Esther)
Alison (Ruth Esther) -Local Guide
6 months ago
I love coming here. People are respectful, friendly and efficient. My appointments are usually on time. Early morning blood tests are sometimes seen early. X-ray and scans sometimes have a slight holdup.Leave time to find parking. Parking can be a nightmare after 9am. I just...Read More
Cathy Holman
Cathy Holman -Local Guide
4 months ago
One of the nicer VA facilities we've been to. Bright, clean comfortable chairs. Valet parking- though you will gave a bit of a wait for that both dropping off and picking up. We got lucky and got one of handicapped parking spots near...Read More
PA Tony
PA Tony -Local Guide
a month ago
I've been coming here for over a year, so I have experiences to write a solid review. First of all, the executive health system Director, Wende Dotter should be investigated immediately. Experiences with the VA LAB at this location as well as specialty scheduling is...Read More
Ernesto Javier Torres
Ernesto Javier Torres -Local Guide
7 months ago
james muncy
james muncy -Local Guide
2 months ago
I've been here a few times and I find this veterans administration location better than ones I've ever went to. They're not perfect, but they're a hell of a lot better than they used to be. And i'm very happy with the doctor that I...Read More
Tony broughton
Tony broughton
3 weeks ago
I waited 1.5 hrs for a simple blood draw at the laboratory area during walk-in hours. Still didn't get the blood draw. They said computer issues. After the 3rd time of being told to go back to enrollment for the order...Read More
Vance Phillips
Vance Phillips
2 months ago
I have lived and used many different VA hospitals and clinics. This location and pretty all the surrounding Jacksonville Area is the worst I have ever experienced. I have lived here for two years and unfortunately have had to come here a number of times....Read More
Tanner Fields
Tanner Fields
8 months ago
I gave 3 stars because I like my doctor's and the people that work there. And usually have good experiences when I'm there. One time I had a blood lab and the lady was a little unprofessional doing a lot of talking and dancing around,...Read More
Phillip Wojnaroski
Phillip Wojnaroski
5 months ago
No sense of customer service. Windows closed even though they are supposed to be open. No procedure for pick up. No line , no number. People just walk up and cut in because there are no instructions or system for orderly service....Read More
FullMoonDeals
FullMoonDeals
a year ago
Laboratory reception is the most disorganized department in the entire clinic. The employees sit at the reception desk and complain about their job.It doesn’t do you any good to make an Appointment, as they tell you to “take a number”. You wait behind everyone who...Read More
R Louder
R Louder
7 months ago
Had appointment for lab/blood work, checked in at 10:43 for my 11 am appointment. I'm not sure why they gave me an appointment because I had to wait with the walk ins. I've been here a full hour now. I'm getting close now, only 3...Read More
Preston Causey
Preston Causey -Local Guide
a year ago
Been waiting over an hour already at urgent care since the have no emergency room & I'm coughing up blood! Update: tried to tell me they told me To go to Xray after another hour wait. (They didnt) wait was too long so had to...Read More
Lauryn Amarachi
Lauryn Amarachi
a year ago
This facility offers the worst possible care I’ve ever experienced in my entire life as a sailor or vet. I literally want to cry about how disgusted I feel with my experience. I’m tempted to re-enroll at the Miami VA and drive 5 hours just...Read More
Quincy Jackson
Quincy Jackson
a year ago
The optometry department goes above and beyond to make your life as painful as humanly possible. This is a fine case study in bureaucratic red tape I have ever seen in my lifetime. You bring your paperwork back from community care and the receptionist promises...Read More
Clay Walker
Clay Walker
a year ago
Up until today, I have only had lab work at this facility and have always had a very positive experience with scheduling and on time processing. Today, I had my first medical procedure ever (colonoscopy), and everything from scheduling, to the very professional and...Read More
Karl Perez
Karl Perez
a year ago
I Visited the Evaluation Dept. for an ear issue today. I was treated great by the reception desk and PA Derek was and is outstanding at communicating the questions and understanding my responses as well as prescribing a regime of medication to help my issue...Read More
April Gill
April Gill
a year ago
Audiology doctor miller is very rude, very arrogant, very unprofessional. My husband has been trying to get his hearing aids adjusted since Nov of 2022. Dr. Kathleen Miller has just made a mess of them. My husband was just there again today and the so...Read More
js 7
js 7
a year ago
I had a colonoscopy on the August 18th, 2023. The entire team made me as comfortable as possible. The nurses, anesthesiologist, and doctor were all professionals. Very comfortable experience as well as explaining to me the whole process and keeping me updated. It's good to...Read More
Bob Morgan
Bob Morgan
8 months ago
Had my life threatened just for asking astaff member her name and it went nowhere when I filed a complaint most click dont answer their phone or return phone calls I wish Gainesville was closer because they treat you a 100 times better in Gainesville...Read More
MANUEL TREVINO
MANUEL TREVINO
3 years ago
I enrolled on Wednesday and was super impressed with the outstanding service I received from Annette Burks and Allie Washington. They were extremely professional and assisted me with completing all paperwork. Ms Burks then scheduled my first Appointments and although it was 3 months out,...Read More
Chad Palmer
Chad Palmer
2 years ago
Moved here after amazing experiences with many other VA clinics and hospitals. 1st available appointment here for primary care is minimum 6-7 months out. You can't get anything done without a primary care visit either. I tried to have my prescription refilled while I wait...Read More
Bobby Steely
Bobby Steely -Local Guide
a year ago
This place shouldn't even have phones, no one answers them. I spent half of the day sitting on hold/getting hung up on, in the end the operator "tried" to transfer me to the audiology tech's extension and they just hung up on me. ...Read More
Michael White
Michael White -Local Guide
4 years ago
I have been using this VA facility for 3 years now. They are the best. Everyone I come into contact with is great and very nice and helpful. I do not understand the negative reviews. Parking is an issue but they do the best...Read More
Matt Matt
Matt Matt
11 months ago
City of Jacksonville out there preying on veterans who have no other option but park across the road so they can ticket your vehicle. If you don’t want to gift Jax your hard earned benefits, show up about an hour earlier than previously planned in...Read More
BrianW ___
BrianW ___
2 years ago
While they are friendly - in person and I can not complain about service provided - in person, trying to reach them by phone to schedule anything is next to impossible. Trying to make an appointment by phone? If you have hours to wait on...Read More
Dorothy Buresh
Dorothy Buresh
2 years ago
Yesterday we went to the VA and we were told to see the blue team however dad doesn’t have an appointment to see a PCP there until August 31, so I knew we were being sent to the wrong place but nobody would listen to...Read More
Shevonica Howell
Shevonica Howell -Local Guide
9 years ago
The VA representatives are kind, caring and ALWAYS helpful. I have had the pleasure of being seen by VA reps that take their jobs seriously and they seem to truly appreciate our service to our country.The few times that I did have to wait more...Read More
Luis Medina
Luis Medina
3 years ago
I went to an optometry appointment today and the doctors who were available were students who had no idea what they were doing. The only doctor who was available was very rude and she did not want to listen to what I was saying...Read More
Jean Sun
Jean Sun -Local Guide
2 years ago
This VA is seriously terrible. I would give it ZERO stars if googled allowed it.. The STAFF HERE DOES NOT CARE ABOUT SERVING VETERANS! I’ve been waiting on an appointment for over 5 months and I’ve never been able to through to anyone about my...Read More
Steven Browning
Steven Browning -Local Guide
3 years ago
Spent nearly two hours in total on hold today attempting to reach a provider to schedule an appointment. I was removed from my Primary Care team because I hadn't been seen in a while (no biggie, put me with someone else I guess) but was...Read More
Josue Leclerc
Josue Leclerc
2 years ago
I have been going to the clinic for several years. I never had a bad experience until May 2, 2022. I dealt with "Vivian" at the pharmacy window. She was rude and had a terrible disposition. Hopefully the VA will review this and take corrective...Read More
Bud Van Wie
Bud Van Wie
a year ago
I had a nurse practitioner last name Smith tell me that she did two tours in Iraq and would never get treated there at this clinic and this is the person that was treating me, and when I asked if I could have a vomit...Read More

Features

Service options

check icon Has online care

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Amenities

check icon Restroom

Planning

check icon Accepts new patients
check icon Appointments recommended