I was really hopeful that Dr. Horan would be able to help me as I have struggled to get answers regarding the almost debilitating inflammatory flare ups that I have, but an office staff member, Karen, didn't think that I would qualify to see her....
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I was really hopeful that Dr. Horan would be able to help me as I have struggled to get answers regarding the almost debilitating inflammatory flare ups that I have, but an office staff member, Karen, didn't think that I would qualify to see her. I am beside myself after spending 2 days getting records sent, sending my insurance information, pleading my case multiple times (why I feel I should see a rheumatologist), and emailing back and forth. Karen couldn't find a specific test result in a file that I am certain is somewhat large, that I know was in the records, so refused to 'present' my file to Dr. Horan. Really discouraging for someone that is really struggling to trust that ANYONE in the medical field really cares for other humans and/or wants to help them. I've never heard of such, and didn't care for the insinuation that I would lie about anything - much less what is surely there in black and white, somewhere.... I don't know the exact date from 2.5 years ago and I don't have the file in front of me, but it's in the file. Really disappointing - I just wanted help. Kudos to Karen if she was proceeding as instructed, but I feel like she may have missed something more than the specific page with the specific results....