I went in to the Jones Building, for a MRI, on May 16th. The radiologist, Brittany, told me that it would take about 20 minutes. It ended up taking over 90 minutes. I have a spinal injury, and having to lay face down for that...
Read MoreI went in to the Jones Building, for a MRI, on May 16th. The radiologist, Brittany, told me that it would take about 20 minutes. It ended up taking over 90 minutes. I have a spinal injury, and having to lay face down for that long, left me in excruciating pain, to the point that I needed help getting off of the table, and had to sit in a wheelchair in the hallway in my gown, until I could get enough strength to get dressed. The worst part of the MRI was that, near the end, about the last 30 minutes of it, I literally felt like my chest and my brain were being baked on high. I was very sick for the next three days afterward. Brittany told me that it would be a couple of days before my doctor's office received the MRI report, and to call them to follow up. Well, two-and-a-half weeks later the doctor's office still had not received it. That was on June 2nd, at which time, I finally called radiology and spoke to Britney myself. She said, "oh, I was supposed to call you 2 weeks ago and tell you to come back for a redo because one of the images didn't turn out right and now we have to do the whole thing all over again." How come she never called me? I knew that they could get the report off of the images that did actually turn out. And so I told her that I was not going to come back and do a redo because it made me so sick the first time. She told me that if I didn't, they wouldn't be able to produce a report at all because in order for that to happen, all of the images have to turn out properly. I knew that she wasn't telling me the truth. She was very rude about my refusal to do another one. So I just let the whole thing go. Well, it just so happened by chance that I called my doctor's office on July 19th, only to find out that they had, in fact, received the MRI report from radiology back on June 6th, four days after I spoke to Brittany. The report showed that BOTH of my breast implants are ruptured. My doctor chose not to tell me that the report had even come in. If I hadn't called her office on July 19th, more than SIX WEEKS after she received it, I would have never known about that report. Between Brittany and my doctor, the level of incompetence is really quite astounding, and absolutely unacceptable. I don't understand how either of these women hold their jobs.
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