George Orthodontics provides an above average patient experience from the moment you walk in. Their offices are sleek, modern and inviting, aglow with natural light. All of the equipment is state of the art.
There are 2 locations; this one, in Everett on Evergreen way just...
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George Orthodontics provides an above average patient experience from the moment you walk in. Their offices are sleek, modern and inviting, aglow with natural light. All of the equipment is state of the art.
There are 2 locations; this one, in Everett on Evergreen way just north of Claremont Village, and the Snohomish location on Avenue D.
All of the staff, except Dr George, are women. They're trained to stand at the head of the patient, hands clasped, as a signal to the Dr that the patient is ready for him. The method works well but feels odd in practice. I'm not sure what I think about it.
Generally speaking, the staff is great! Some techs are more experienced than others, but every one is exceedingly well-trained. Dr George and all his ortho techs treat patients with kindness, care and respect.
The front desk staff are a little less friendly. They take all phone calls via Bluetooth, so you never know if they're talking to you or someone else... or when it's appropriate to approach them to book your next appt.
There is rarely a wait, even when the lobby is full to capacity. They're usually running on-time or ahead of schedule, and patients are seen quickly. Neither of my kids have ever waited more than 15 mins to be seen, and a wait that long is unusual.
Patients more than 10 mins late will be rescheduled so mind your appt time! For best results check in 5 mins early.
I found Dr George's diagnonis and treatment plan well-reasoned and sound all the way through, start to finish. I appreciate his willingness to invite patients to be an active part of their care.
Your first exam is free and includes X-rays & photos and gives you a good idea of where you're at orthodontically, along with an exact figure on cost. For us that's $4700 for 2+ yrs of correction -just to give you an idea of what braces are running these days.
They offer in-house, interest-free financing, a huge plus in my book! Provided you can make a substantial down payment. Ours was about $800. You can pay less down if you're willing to take on higher monthly payments. Auto-debit is required.
My one gripe is the way Medicaid patients are singled out. Our family is in a unique position where one of my kids is private pay, while my other kid's orthodontics are covered by Medicaid. And I will say, there is a stark contrast between their experiences here.
My private pay kid is allowed to book appts at their convenience, while my insurance kid is crammed alongside 25 other people into the most difficult to make early morning slots, and this is policy. It gives the vibe that some patients are more important and valued than others.
There is free and adequate parking at both locations now. I would recommend to friends & family.