My original eye doctor was not able to see me, so I landed at Dr. Morales' office at the recommendation of my primary doctor. This gave me an opportunity to compare and experience a big shift in how I was seen as a patient.
Dr. Morales...
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My original eye doctor was not able to see me, so I landed at Dr. Morales' office at the recommendation of my primary doctor. This gave me an opportunity to compare and experience a big shift in how I was seen as a patient.
Dr. Morales not only explained through the entire process what was happening with my eye, and what needed to be done, he did so in a way that did not make me feel intimidated to ask follow up questions. One main concern about my situation was whether I was going to lose my eyesight or have my eyesight comprised. Due to the great care and most importantly, the follow up care, my eyesight was preserved and I still have 20/20 vision.
The entire staff is always professional, polite and upbeat.
I did not realize how much customer service was missing from my eye doctor until I experienced the staff at Dr. Morales' office.
I high recommend Dr. Morales for any eye related issues.