Im truly baffled by all the stellar reviews, these must be friends or paid reviews, maybe even relatives of employees, or lastly people who just lucked out.
Ive been to this Dermatologist twice, I was not very happy with the first visit. My latest visit has...
Read MoreIm truly baffled by all the stellar reviews, these must be friends or paid reviews, maybe even relatives of employees, or lastly people who just lucked out.
Ive been to this Dermatologist twice, I was not very happy with the first visit. My latest visit has hit an all time low. The receptionist informed me of an issue with my insurance card and asked if I had a new card. I informed her that I did not but was pretty sure my insurance policy number had stayed the same. I took half a day off to make this appointment being it was at 7am and I didn't want to be late for work. Unfortunately, the insurance company didn't open till 8 so she could not simply phone and verify.
This is when things started its downward spiral. First, they called back another gentlemen who had arrived after me, Odd I thought. Secondly when being backed back I was again informed of the same issue with my insurance card and I gave her the same answer as before. Finally, after getting back to the room the Dr. came in and her first question was about why I came in but then went right into what's the issue with my insurance card. I gave her my same response about being with the same employer for 12 years and having the same insurance company. She seemed to be ok with my answer and left the room to get "supplies" but soon after the staff member that had walked me back came back in and stated the Dr is really concerned about insurance card issue and wants to know if I could pay 100.00 before service.
I do understate that people need to get paid for their service, but my wife has been to this Dermatologist several times and I had been once before. It's not like I was a walk-in patient, I have built up some repour with this office and for them to solely focus on my payment was very disheartening. I simply stood up informed her I would reschedule my appointment at a different dermatologist.
At 8 am I phoned my insurance company and there was a change in my policy number, but for them to have lost faith in me and simply not waiting an hour to get the new number was reason enough for me to get a new dermatologist.
Wheelchair accessible entrance 
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