My experience at this doctor's office was nothing short of disappointing and frustrating. The staff seemed to be lacking even the most basic cognitive functions. In particular, the new patient coordinator, Sylvanis, left much to be desired. Not only did she struggle to comprehend English,...
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My experience at this doctor's office was nothing short of disappointing and frustrating. The staff seemed to be lacking even the most basic cognitive functions. In particular, the new patient coordinator, Sylvanis, left much to be desired. Not only did she struggle to comprehend English, but she also seemed incapable of understanding what patients were trying to communicate. Despite providing a clear explanation and attempting to provide documentation, she refused service without valid reason.
Furthermore, the lack of service was evident across both locations of this practice. It's evident that the staff at this establishment have no idea how to provide proper service in the medical industry. I strongly advise against visiting this doctor's office. It's clear that the management needs to take serious action and overhaul their staff with competent and literate individuals who understand the importance of properly booking patients and providing adequate service. Save yourself the frustration and look for a more professional healthcare provider elsewhere.