I want to take a moment to give a huge shoutout to two incredible nurses who made a lasting impact during one of the most nerve-wracking days of my life—Brittan Hess, RN and Kira Borthwick.
While my entire medical team was absolutely outstanding, these two truly...
Read MoreI want to take a moment to give a huge shoutout to two incredible nurses who made a lasting impact during one of the most nerve-wracking days of my life—Brittan Hess, RN and Kira Borthwick.
While my entire medical team was absolutely outstanding, these two truly stood out. I’ve been extremely anxious leading up to this procedure, and that anxiety followed me all the way through the hospital doors. But from the moment I was greeted by Brittan, I felt a sense of calm begin to take shape. She explained the initial steps clearly and kindly, then gave me space and time to collect myself without ever making me feel rushed.
What meant the most to me is that at no point did I feel like “just another patient” or a task on a checklist. That alone speaks volumes.
When Brittan returned with Kira and another RN to begin prep, including my IV, I typically would’ve felt overwhelmed having multiple people in the room—but Brittan’s steady explanations and the team’s seamless communication kept me grounded and fully informed every step of the way.
Once I was brought back to staging, their continued clarity and professionalism helped ease my nerves even more. I was still anxious—but it was a world of difference from when I arrived.
This was, without a doubt, the best experience I’ve ever had in a hospital setting. You can tell this team works together often—they’re coordinated, compassionate, and above all, human.
Thank you Brittan, Kira, and the rest of my amazing medical staff. You all made a difficult day so much easier, and I’m incredibly grateful.
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