We recently had a very concerning visit to this pediatrician's office. I noticed something that I believed needed immediate attention and called the office. They got us in right away, which I appreciated. However, the doctor we saw was shockingly unprofessional. The first thing he...
Read MoreWe recently had a very concerning visit to this pediatrician's office. I noticed something that I believed needed immediate attention and called the office. They got us in right away, which I appreciated. However, the doctor we saw was shockingly unprofessional. The first thing he said upon entering the room was, “What’s wrong with his eye?” This startled me, but it turned out the doctor had simply misread the chart or hadn’t read it at all.
Throughout the visit, the doctor repeatedly told me to “relax, Mom” and “calm down,” even though I was not even upset (yet), I was, however, focused on getting answers. When he examined my son, he spoke to him like an adult and seemed like he had never had a kid patient before. Afterward, he said “It looks normal, but you should see a specialist." When I asked, “If it looks normal, why do we need to see a specialist?” he backtracked, saying it wasn’t normal, but he didn’t want to worry me. I told him that I was more concerned about getting the truth about my son's health than being worried.
Other than being referred to a specialist, we literally got no information at all. He made no attempt to give an opinion or explain what might be going on. He spent more time going through our family medical history for the chart than addressing the issue at hand.
We saw a specialist the next day, and they provided the kind of care and explanation we should have received initially. The pediatrician could have simply said, “This looks like X, but I recommend seeing a specialist to be sure,” without all the backtracking and lack of professionalism.
I left that appointment feeling upset and worried. I strongly urge this practice to reconsider how their doctors interact with concerned parents. Parents trust you with the health of their children; your job is to be honest, professional, and compassionate. Unfortunately, that was not our experience.
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