I cannot reach anyone, either the nurse or the front desk, after numerous tries. They just play an endless loop saying how "important" the call is, but they never answer.
Optum took over this wonderful practice in January of this year and has ruined it with...
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I cannot reach anyone, either the nurse or the front desk, after numerous tries. They just play an endless loop saying how "important" the call is, but they never answer.
Optum took over this wonderful practice in January of this year and has ruined it with big corporation carelessness. I got a letter saying the main doctor, Cornell, who started the practice, is leaving. I'm not surprised. I asked for a call back from the doctor a week or two ago. They probably never even let him know.