I had a very concerning experience with Dr. Michelle Gallas while she was examining my 3-month-old daughter's ear. She was extremely rough with the otoscope, pushing it in aggressively without any gentleness or care. When my baby screamed in pain, Dr. Gallas showed no concern...
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I had a very concerning experience with Dr. Michelle Gallas while she was examining my 3-month-old daughter's ear. She was extremely rough with the otoscope, pushing it in aggressively without any gentleness or care. When my baby screamed in pain, Dr. Gallas showed no concern and did not apologize. Her justification was that my daughter’s ear canals were small, so she had to push the otoscope in further to see properly.
After the appointment, Dr. Duc examined my daughter and confirmed that her ear had been injured during Dr. Gallas’ exam—a deep scratch inside her ear. Instead of acknowledging any fault, Dr. Gallas simply told me to give my baby Tylenol and even suggested I file a complaint if I was concerned.
I am extremely disappointed by the lack of care and professionalism. A doctor working with infants should be much more cautious and compassionate. I would not recommend her to any parent.