This would be a 5 star review for doctors & NP they have all been great in the last 5 years going there I have never been humiliated like I was today by the guy at reception he’s always been abrupt & slightly rude but...
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This would be a 5 star review for doctors & NP they have all been great in the last 5 years going there I have never been humiliated like I was today by the guy at reception he’s always been abrupt & slightly rude but today I mentioned I would not be at next appointment as I will be out of town & already worked it out with NP (Nickiel....spelling)she is also very knowledgeable, he still insisted I tell him where & what day I was leaving & what day to be back I didn’t see why he needed to know but did give him the information. As I was leaving he asked me to talk to him. He loudly stated that my doctor had no authority to make such a decision about me not having an extra appointment before I left. Had he not been so arrogant, loud, & rude telling a very full waiting room about my medical issues which I’m sure they all assumed I was a druggie trying to scam them. Had he been polite & kept the conversation quiet I would have not had a problem setting an extra appointment even if it had to be the exact day before I left. I’m not sure how long I’ve been going there but it was before this office was built, I have never abused or misused anything I go to my appointments, pay bills, treat everyone there with respect. Today he not only said he had the authority to over ride doctors & made sure the entire waiting room heard my medical issues & how I had to be there EVERY 28 days. I agreed to the appointment but left before it was set everyone was staring at me & I didn’t want to cry. Again EVERYONE has been nice & respectful except this new guy so 5 stars to everyone else. Dr Maksomov even helped me understand a lot about pain management. Today I feel like a loser lowlife. Sorry it’s so long, I’m angry.