Heed the other reviews. Go somewhere else. Anywhere else.
I can't refer to the front area as a "reception" area, because that would lead you to believe you will be greeted by someone even slightly friendly. The front area staff are unbelievably impersonal, rude, and unprofessional.
The...
Read MoreHeed the other reviews. Go somewhere else. Anywhere else.
I can't refer to the front area as a "reception" area, because that would lead you to believe you will be greeted by someone even slightly friendly. The front area staff are unbelievably impersonal, rude, and unprofessional.
The waiting room is an extremely disheveled environment. Dark, dingy, overcrowded, loud, and outright obnoxious. But, if you ignore the reviews and go here anyway, you'd better try to make yourself comfortable. It's going to be a while. A long while.
Appointment arrival time was 2:15pm. Dr. Aviles finally walked into the room at 4:55pm. Mind you, the office closes at 4:30pm. Over 2-1/2 hours of waiting for a 4-minute "exam" (I say that loosely) by a doctor who was clearly annoyed and completely disinterested. The outcome of this appointment? "I don't know why you're not seeing 20/20." That, and an appointment card for another visit five weeks from now for tests.
Now, in all fairness, there is a sign taped to the wall in the waiting room warning you your wait to see Dr. Aviles will be 2-3 hours. (It would be great if they would tell you this when you call to schedule your appointment, but that would require effort on the front area staff's part. Or, better yet, get a better handle on appointment scheduling altogether. I guarantee you your time and my time is just as valuable as Dr. Aviles', if not more.)
The hypocrisy in that sign is that it claims you will eventually receive great care. If annoyance and disinterested and impassive vision care is what you're seeking, then you're in the right place. If you want to be seen within a reasonable duration of waiting by someone who will actually assist you with your vision needs, heed the other reviews!
Oh, that upcoming appointment? Hahaha! That's hysterical. There is no way I will waste one more minute of my time at this place. This place earns the "Worst Place" trophy, hands down.
Go somewhere else. Anywhere else.
Wheelchair accessible entrance 
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