Never saw Dr. Tsai. Went in twice. First time was ok. Waited about 40 minutes. I'm not sure what qualifications the physician I saw had. She was polite, but barely asked anything about my issue nor my medical history. She started an ear cleaning without...
Read MoreNever saw Dr. Tsai. Went in twice. First time was ok. Waited about 40 minutes. I'm not sure what qualifications the physician I saw had. She was polite, but barely asked anything about my issue nor my medical history. She started an ear cleaning without letting me know anything about it. I've had a lot of issues with my ears over the years. The sound/feeling of the suction from the cleaning was not pleasant. Afterwards, she prescribed two medications with minimal explanation of how to use them or what to expect from using them.
At the follow-up visit, I waited AN HOUR AND A HALF. I was not late for either appointment. I still did not meet Dr. Tsai. The same physician led my appointment. She asked very few questions and did not explain what I should do/look out for post using the medication. I spent 2 minutes in that room and paid $70 for her to just tell me my ears look better, also that there's some scaring on my eardrum... again, no explanation of what that means or why I should know that.
My feeling about this clinic is that they're trying to get as many people in there to make as much money as possible. Again, never met the Dr. So, can't speak to him or his ability. If they want to prove that's not what they're about, then they need to inform their patients when they are running that far behind. I would not have stayed had I known they were running that late. My appointment was at 10:45 AM, btw... Also, ask your patients about their pertinent medical history. I've never had a first time visit where they didn't ask about that.
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