TL;DR: Most of the photos are misleading, I did not receive a massage because the masseuse was triple booked, and the masseuse made another client wait almost an hour for her massage. The only reason I am rating two stars is that I am giving...
Read MoreTL;DR: Most of the photos are misleading, I did not receive a massage because the masseuse was triple booked, and the masseuse made another client wait almost an hour for her massage. The only reason I am rating two stars is that I am giving the masseuse the benefit of the doubt and assuming she does not solely run the business/she gives good massages. If you still wish to proceed, I recommend you call in advance, take all precautions, and be warned.
I was looking for a last-minute massage after tweaking my shoulder and was surprised to find that Bless had numerous appointments available online to book, despite it being a Saturday afternoon. After arriving, I was shocked to find that the suite number listed on Google Maps is the massage room itself (not a waiting area or locker room, the actual massage room) and that the masseuse was actively performing a massage when I opened the door. When she sent me to the front to wait, I was directed to an office space (Suite 800) that in no way seems connected to the actual business. The only photos that are accurate on this listing are the pictures of the external office building; all of the interior shots that depict waiting areas were either the aforementioned office space or simply don't exist.
When I sat down, I met another woman who had booked an appointment that was supposed to start 15 minutes before mine but had been waiting for 40 minutes. We quickly agreed that it should not be possible for the website to allow double/triple bookings and that all online evidence of the business was incredibly misleading. The masseuse finally came out to meet us 15 minutes later and was surprised to find the other woman had been waiting for an appointment for nearly an hour. She mentioned that she had not checked the website for other bookings and that she was working by herself; she had no other excuses to offer. Having little time on my hands, I told the other woman to take her appointment and I promptly left.
I hate to write reviews like these, and I would like to give this woman the benefit of the doubt by assuming she is not the sole proprietor of this business and that she indeed gives good massages. However, based on my experience, the information available about this business was wholeheartedly misleading, and there were multiple breakdowns in communication that led me to waste a lot of time.
If you still wish to get a massage here, I would strongly recommend calling in advance and avoiding the online booking system. Make sure you understand exactly what kind of experience you are getting into and that the business does not function as advertised.
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