Bend Family Dentistry on 3rd street has been our dentist for about 4-5 years. Sadly, I’ll be leaving and going to a new dentist. Their prices have become outrageous! They have a great newcomer discount for first x rays and exam, and their hygienists are...
Read MoreBend Family Dentistry on 3rd street has been our dentist for about 4-5 years. Sadly, I’ll be leaving and going to a new dentist. Their prices have become outrageous! They have a great newcomer discount for first x rays and exam, and their hygienists are all AMAZING. My kids have loved going there each time they get cleanings. But once they get you in the door, they charge you A LOT.
As someone without dental insurance, I can’t spend an arm and a leg for basic services. I just got quoted $700 from them to re-glue my lingual bar (permanent retainer) back in behind my bottom front teeth. It’s the same bar I’ve had that just fell out, not a brand new one. When I said that was ridiculous, the doctor said she agreed and they lowered the cost to under $400. Still high for a very quick appointment to have a metal wire glued back in.
All of their services are on the far upper end of what the average dentists charge locally; the job they do is average and their customer service is average at best. The exception to that would be the hygienists and cleanings. I’ve always had excellent cleanings and great attentiveness from the hygienists. But for the rest of the procedures they offer, their communication between departments can be shoddy. Many times have I been told one thing by the doctor who did my exam just to be told a different thing by the billing department or the dental assistant and left confused.
I just got quoted by Bend Family Dentistry $9,000 for a dental implant that I’ll need to have done in the next year or so. Nothing fancy, just removal of a baby tooth that never had an adult tooth underneath - a molar. But an admittedly expensive procedure no matter where you go. A different dentist quoted me $2,500 around 5 years ago. The typical cost for a single dental implant is $2,000-6,000 here in the state of Oregon. I plan on scheduling this implant procedure at a dentist in town who posts their prices online and believes in transparency in billing. It will cost me less than half of the price tag BFD put on it.
The final straw is that they have now changed their cash pay discount to only include cash and check payments —no credit cards. Considering that the cash pay discount is only 5%, it’s not a huge difference, but an important one to me. When you’re spending an arm and a leg at least they used to give you your pinky finger back. This just further illustrates the way they are grabbing for money.
Wheelchair accessible entrance 
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