Typically the products and prices are great. I enjoy shopping here. The employees are always helpful and friendly. However, I have a concern about a product than no one seems to be able to help me with. In December 2023 I purchased the Musical Christmas...
Read More
Typically the products and prices are great. I enjoy shopping here. The employees are always helpful and friendly. However, I have a concern about a product than no one seems to be able to help me with. In December 2023 I purchased the Musical Christmas Train for hand soap. I purchased it in the store. It played jingle bells for one week then stopped working. I cannot find anywhere on it to change the battery (and don't know if the battery can be changed). I tried to get a refund or replacement or someone to help me from customer service and kept getting cut off with no results. I don't know what else to do. I'm hoping this will create some interest or concerns from the company. OR, I will never purchase items like this from the store ever again. Poor quality.