I was referred for physical therapy for shoulder pain and weakness I had been experiencing and based on the location of my job, I was sent to the ATI location in Chicopee for convenience. The first time I arrived, and each time I visited afterward,...
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I was referred for physical therapy for shoulder pain and weakness I had been experiencing and based on the location of my job, I was sent to the ATI location in Chicopee for convenience. The first time I arrived, and each time I visited afterward, I was greeted with a friendly hello and a smile or a wave. The person who reviewed the forms I had to complete was thorough and clearly explained what my responsibilities were as a patient.
Jill Roach evaluated my shoulder and explained what was causing my pain. She guided me through several exercises and sent me home with information and my homework, as well as a list of scheduled appointments to continue my therapy. I went twice per week and progressed from one level of resistance to another each week, realizing the evidence of my progress manifested in less pain in my shoulder and increased mobility. Within six weeks, I was nearly back to my normal range of motion and had gained enough strength to do my daily activities. My last two appointments, I was informed ways I could increase or modify my exercises to continue to strengthen my shoulder to prevent future injury, which was much appreciated.
Each person I worked with at the Chicopee ATI was kind, respectful, empowered me to try challenging things, and listened to me when I asked to skip a few things due to side effects of an ear infection. I felt safe and comfortable working with everyone I encountered there and had conversations with other patients/clients who had similar experiences.
Although I'd love to never need PT again, I know where I'll ask to go, should something come up. I'd highly recommend Jill Roach and the staff at ATI Chicopee for your physical therapy needs. They offer a very welcoming environment that prioritizes safety, cleanliness, and professionalism.