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About

Aspen Dental is a dentist in Syracuse, NY.

Aspen Dental Review Summary

The summary was generated by AI, based on reviews.

Pros

This Aspen Dental location has received praise for its friendly and welcoming staff, who make patients feel comfortable and at ease. Many reviewers have appreciated the thorough explanations provided by the dentists and hygienists, helping them understand their treatment options. Additionally, the office is clean and modern, with up-to-date equipment. Some patients have also mentioned that the practice is accommodating to those with anxiety or fear of dentists, offering sedation options and gentle care.

Cons

Some reviewers have expressed frustration with the wait times, which can be lengthy even with scheduled appointments. A few patients have also felt pressured into additional treatments or services they didn't necessarily need. Additionally, some have reported issues with billing and insurance claims, citing confusion or errors.

Review Rating Chart

Google Reviews: 4.3/5

Yelp: 4/5

Healthgrades: 4.5/5

Facebook Reviews: 4.4/5

BirdEye: 4.4/5

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Reviews & Ratings

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3.9
(379 Reviews)
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Devon Espey
Devon Espey -Google user
a week ago
I hate going to the dentist, but my feelings aside… the team at Aspen took great care of me. The staff members that I worked with were both friendly and helpful. I had an unexpected emergency and was able to get an appointment scheduled later...Read More
Wasan Bahr
Wasan Bahr -Google user
a month ago
What an amazing experience! The reason why? It was because of the way I was treated. It was my first time there, and I received a warm welcome from the front desk all the way to the dentist. A week ago, when I scheduled my consultation...Read More
katie moziak
katie moziak -Google user
5 months ago
Charged Money even though they did not do any work. If I could give zero stars I would. They are aggressive in there approach to scheduling many appointments, pushing a wisdom teeth removal before even a general visit and cleaning and quick to rush you...Read More
Johanna Bloss
Johanna Bloss -Google user
3 months ago
I needed my bottom dentures redone. They just weren’t right for me. I was worried that they would give me a hard time about it. Instead, they were more than accommodating. Redid my complete bottom denture to my satisfaction. They were kind and understanding and...Read More
Lauraine Downey
Lauraine Downey -Google user
3 months ago
Needed a quick chip fill was delighted to book an appointment online quickly only to receive a call this morning letting me know that because I already a patient I am not able to be seen. So time that existed for a new...Read More
Lorre Mendez
Lorre Mendez -Google user
a month ago
Honestly I don't like going to the dentist plus I don't have insurance so I definitely don't go as often as I should. But no one judged me or criticize me for not coming in sooner. I got in quickly (which helped my nerves a...Read More
Jenny Johnson-Chunka
Jenny Johnson-Chunka -Google user
a month ago
Appointment was suppose to be for an hour, so I planned for that. Went in in time, took xrays(person who took it was very rude and wasn’t very gentle). They told me to wait there and continued to wait for over 30 minutes. Went to...Read More
Ivan Mccormick
Ivan Mccormick -Google user
3 months ago
Reception was quick and professional. They handled a very disrespectful patient with class. I went in for an exam and luckily got a cleaning as well. Considering, most cleanings are booked out for awhile everywhere. I am looking forward to completing my care, with the...Read More
Illanna Merriam
Illanna Merriam -Google user
2 months ago
Got me in for a consultation very quickly. The staff and doctor were very friendly and non judgmental and made a trip to the dentist much more pleasant than I expected. Absolutely wonderful.
Sam R
Sam R -Google user
3 months ago
Great experience with Ms. Nina and Dr. Finlay for my tween daughter. My daughter said it was the best cleaning and Ms.Nina was funny and gentle. She said the Dr was nice and explained things to her which she loved. Thank you for a great...Read More

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Amenities

check icon Gender-neutral restroom
check icon Restroom

Planning

check icon Accepts new patients
check icon Appointments recommended