The Staff at the front desk this office can afford to discriminate against patients. One representative of this office, Anita, exhibits high discrimination against patients, that I personally faced on a phone, having an appointment with Dr. Asish Ghoshal. I was waiting for this...
Read MoreThe Staff at the front desk this office can afford to discriminate against patients. One representative of this office, Anita, exhibits high discrimination against patients, that I personally faced on a phone, having an appointment with Dr. Asish Ghoshal. I was waiting for this appointment for two months, and when I set a date, I called in my insurance company to provide me with an interpreter with the Russian language, as the specifics of my pain does not allow me to fully describe to the doctor in English. I suspect that after learning that I am the Russian-speaking patient, although I ethnically Ukrainian, my insurance company was introduced specially in the hype and that my appointment not in July but in September. My mistake was, that I not call to the office and check this information. I trusted. But in July,
the day before the appointment, I get a call about a reminder for the appointment for tomorrow. When I asked, who had informed my insurance company and entered into the hype, their answer was that they could not provide any interpreter, and offered to find someone else who can help me with the translation. Then I called the insurance company to help me with the translation. The representative of the insurance company called the doctor's office, that make sure I really have an appointment for tomorrow with the doctor. While I was waiting an answer from insurance, the representative from the front desk of the Doctor's office, Anita, called me and said that she would cancel my appointment and called me "Russian pig" and adding that You are a Russian, come in large numbers in the United States. However, I told her that you have no right to revoke my appointment and I do not give you any permission for that, but she said , she is cancelled my appointment for tomorrow.
When the representative of the insurance called back to confirm that the granting me an interpreter, I told him about a canceled appointment, and it was a big surprise for him. When he called back to the office, Anita beginning to lie, that it was about a transportation, but not a translator and that I threatened her, even though she did not give me the words to say. And , that they could not make me an appointment in September, because the schedule of the Doctor is busy for that time. Therefore, if you do not want to encounter any surprises with this office and get into a similar situation, never making any appointments with this doctor. Because of this office staff will do everything to the situation looked as if you're crazy. And if you are immigrant, Anita will show you all of her senses discriminatory, humiliating you, as she has done this to me.
Wheelchair accessible entrance 
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