This is a very very odd practice. I felt the level of care and professionalism were fine, but the entire office is just comically uninviting. It's in a busted old mini strip mall with no discernible signage anywhere, and cardboard in the windows of the...
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This is a very very odd practice. I felt the level of care and professionalism were fine, but the entire office is just comically uninviting. It's in a busted old mini strip mall with no discernible signage anywhere, and cardboard in the windows of the space next door, so you won't know you're in the right place until you walk in. When you do, still no signage. There's literally nothing to see. It looks like the Grinch just rolled through or they got robbed. It's white with no posters on the wall and a couple of hastily partitioned - and awkwardly positioned - desks. The best way to describe it is if you walked into a Subway restaurant, but there were no tables or chairs or counter or ovens, etc. It's just an unnecessarily empty blank space with tiled floors with no attempt made whatsoever to adorn it. The seating area is just blue plastic chairs in two oddly positioned rows just next to another hastily erected cubicle partition facing the consultation rooms. It really gives the vibe of "Are these people for real, or is this some sort of back-alley pop-up shop that needs to burn its files and wipe its hard drives if the feds raid at any minute?"
The actual office of the neurologist I saw was no better. The room was about 12ft x 10ft at a stretch. It literally felt like I was being examined in a closet. I actually think if I'd laid down on the floor and stretched my arms, I'd have been able to touch the walls on opposite sides at the same time. Also no decorations in there. Just a table to sit on, and a table to sit at with nothing on it but the Doctor's laptop. You could actually see the nails and wall hooks where the previous business took its stuff off the walls. It was so bare that those remnants stood out as artifacts of interest. If the doctor wasn't so friendly and personable, I definitely would've had one hand in my pockets tightly grasping my keys in case this appointment was some sort of trap. It felt like a hidden camera gag show where I was the butt of the joke. Very distracting environment.
The weird part is none of the staff seem to notice that it's this weird and uninviting space that raises some serious flags for any patient walking in. I saw another review here from 3 months ago, so it's not even like they just moved in the week before my appointment or anything. They've seemingly chosen to deliberately present their office in this manner. It's a doctor's office for crying out loud. You can afford to shell out a couple of hundred bucks for a motivational poster or two and a potted plant, or some carpeting or really anything at all to attempt to provide your patients with the minimal level of comfort. It's such an easy thing to fix, and it's just bizarre and bewildering how little effort has gone into the space. I've honestly never seen a place like it!