My son developed a severe tooth pain this past Friday night. We are on vacation and almost 2,000 miles from home, and now entering the weekend when most dentist offices are closed, I was panicking. I quickly started looking up every dentist office...
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My son developed a severe tooth pain this past Friday night. We are on vacation and almost 2,000 miles from home, and now entering the weekend when most dentist offices are closed, I was panicking. I quickly started looking up every dentist office from Prescott to Phoenix, leaving dozens of voicemails praying someone would call me back the next morning, or offer the slightest bit of help. Once I was able to get my son comfortable to sleep, I laid up thinking what to do. At approximately 6:50am Saturday morning one of the ladies who works in Dr. Allan Szeto’s office called to say they could see us at 10am that day if we could make it. At the appointment Dr. Szeto quickly analyzed the problem and went over the options with me. We agreed on the solution and he was able to start my son on antibiotics Saturday so the swelling and pain quickly went away, and he would see us Monday morning at 8am to resolve the issue completely. It is now 8:30am on Monday and not only is my son completely surprised how smooth and painless the process was, we are now all set to enjoy the second half of our vacation. The fact Dr. Szeto squeezed us in on a Saturday to address my sons issue, and then was able to squeeze him in first thing on a Monday morning to handle it completely, was a small miracle for us. Our vacation was saved, but more importantly my son isn’t in pain anymore and can enjoy the rest of our trip. Everyone at this office was beyond caring and professional, from the front desk to Dr. Szeto himself. We aren’t a patient of this office, and yet they went above and beyond to treat us like one. If we lived near Prescott, I can tell you we wouldn’t be looking anywhere else for our Dentist. This would be it. Thank you guys for everything!