I tried calling for an appointment for 3 days, during office hours, only to hear a message saying the mail box is full and then hung up on. On the 3rd day, I chose to talk to a nurse rather than the front desk. I...
Read MoreI tried calling for an appointment for 3 days, during office hours, only to hear a message saying the mail box is full and then hung up on. On the 3rd day, I chose to talk to a nurse rather than the front desk. I was finally able to speak to a person who transferred me to the reception. The person answered with "hello". I responded with " hello". She repeated this process several times until finally realizing she was speaking with a client, I guess. I indicated I needed to make an appointment for my children. She put me on hold for several minutes before informing me it would be a month before they could be seen. Considering I have special needs children, this is obviously NOT a good match. Not sure how anyone unable to see children for a month out is considered a five-star establishment.
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