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Call Direction Website Reviews

About

FedEx Ship Center is a shipping and mailing service in Reading, PA.

FedEx Ship Center Review Summary

The summary was generated by AI, based on reviews.

This FedEx Ship Center location provides efficient and reliable shipping services, with friendly staff and a convenient location. Customers praise the staff's helpfulness and the center's ability to handle large and heavy packages.

Review Rating Chart

Google: 4.8/5

Yelp: 4.5/5

Facebook: 4.9/5

Trustpilot: 4.7/5

BBB: A+

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Reviews & Ratings

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3.6
(141 Reviews)
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Patti Coates
Patti Coates -Google user
3 weeks ago
I had a package that needed a signature. I was given a 3 hour window on Saturday, rearranged my schedule, waited an extra 30 minutes and finally had to leave. He showed up an hour late. Sunday was the snowstorm. Then it said Monday and...Read More
ciara guinther
ciara guinther -Google user
2 months ago
Genuinely confused as to why they even have employees when they can’t answer their phone nor deliver packages! This has been constant, I would love to talk to a manager!
David Lopez
David Lopez -Google user
a week ago
Be proud of the staff here. Definitely top notch customer service.
Soe Thein
Soe Thein -Google user
a week ago
This FedEx location is terrible and I got three packages was never delivered even after a week.I don’t know how they doing business that way I ordered those items paying for shipping fees because of emergency situations.SMH the worst FedEx facility I had ever...Read More
Jody 867453
Jody 867453 -Google user
a month ago
If you want your package delivered, use UPS. Fedex is not up to the task. Fedex is a waste of time and money.
Kevin Dennis
Kevin Dennis -Google user
4 weeks ago
First of all, stop outsourcing your call center to other countries. Secondly, you guys seriously are the worst shipping company.
Marisol Zahynaichenko
Marisol Zahynaichenko -Google user
a year ago
Laziest workers in the world. They never attempt to deliver your packages, just be ready to go and pick up your package. They lie about attempting to deliver your package when they just sit in the car and drive away without even leaving a note....Read More
Savannah McKiernan
Savannah McKiernan -Google user
a year ago
You have delivered 6 of my packages to the wrong address. You refuse to fix the pin drop in your GPS system. This is completely unacceptable. I have explained where my house is to 3 separate people from your location and still, my orders are...Read More
DJ N
DJ N -Google user
9 months ago
Every single time I have a delivery from this fedex location: the day starts out with an expected delivery time of 9am-noon. Noon rolls around...then its 5pm. 5pm rolls around. Then its "end of day". Waiting, waiting. No delivery. This ensues for several days. UPS...Read More
Scott Dykstra
Scott Dykstra -Google user
a year ago
4 times in the last 10 days, they have delivered to the wrong address. Twice a neighbor brought me my order. In the past delivery was fine. But NOT recently.