I had a package that needed a signature. I was given a 3 hour window on Saturday, rearranged my schedule, waited an extra 30 minutes and finally had to leave. He showed up an hour late. Sunday was the snowstorm. Then it said Monday and...
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I had a package that needed a signature. I was given a 3 hour window on Saturday, rearranged my schedule, waited an extra 30 minutes and finally had to leave. He showed up an hour late. Sunday was the snowstorm. Then it said Monday and nothing. Tuesday I worked. Took work off on Wednesday and watched his truck on the map get closer. He was the next street over and I get a message that they were unable to deliver. HE NEVER EVEN TRIED. I then get a notice that it is being returned. I called right away and they said they would call the driver and he would turn around and deliver it. Didn't happen. Called two other times and both times I was told I would be contacted to pick it up (glad I paid for the signature delivery), despite being told previously that I wasn't allowed to do it since I wasn't the shipper. I have yet to get a call and no idea where my very expensive package is. The delivery guy didn't even try after taking the day off work is what makes me so angry. FedEx is awful.