Reviews (570) 825-3215 Call Direction Website Photos About
Call Direction Website Reviews

About

CVS is a drug store in Wilkes-Barre, PA.

CVS Review Summary

The summary was generated by AI, based on reviews.

CVS offers a convenient shopping experience with a wide range of pharmacy and everyday essentials. Customers appreciate the helpful staff and clean store environment, though some mention occasional wait times at the pharmacy. The store is well-organized, making it easy to find products. Overall, it is a reliable option for quick prescription pickups and basic needs, though service speed can vary during busy hours.

Review Rating Chart

Google: 3.4/5

Yelp: 2.5/5

Facebook: 3.7/5

Foursquare: 3.6/5

Birdeye: 3.2/5

Initializing review summary...

Reviews & Ratings

Leave a Review
3.3
(78 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Bopey McFuqno
Bopey McFuqno -Google user
a month ago
The pharmacy staff are great. Even though I never once saw them not all busy they still managed to have a warm and frequently funny time. With customers the focus is on getting what you need and answering any questions as fast as...Read More
Ravenna Lightwing
Ravenna Lightwing -Google user
a month ago
You all do a very good job, sincerely. I used to be behind the counter as a tech. I know the beast and all that goes on behind the scenes. Everyone I've run into here is friendly, eager to help, and the team has good...Read More
Kim Powell
Kim Powell -Google user
a year ago
I had a wonderful experience at the store. The store manager is great. He is kind and beyond helpful. He told me about the extra care savings program. I was able to get signed up for the program during my shopping trip. Thank you sir...Read More
Jennifer Perrin
Jennifer Perrin -Google user
4 years ago
Even with insurance we had some really high copays. The staff in the pharmacy really went out of their way to help us find coupons and other ways to save a lot of money. The staff is so nice but you can tell...Read More
Edward Tunila
Edward Tunila -Google user
a year ago
I called and asked for a certain product they checked and said yes they had it I asked if they would put it aside and I would pick it up in about 45 minutes I went in and yes it was at the the check...Read More
Zach Weitzel
Zach Weitzel -Google user
6 years ago
Very friendly staff. Especially the staff in the pharmacy. Clean, and always up to date on pricing as well. Very nice and comfortable atmosphere here. Even though, the location would put people off, this CVS location is one of the best in the area of...Read More
Acuarios Moon
Acuarios Moon -Google user
9 months ago
the store is good equipped good customer service and product on shelf is clean and easy to reach with no problem
Theresa B
Theresa B -Google user
2 years ago
Kayla was extremely helpful and patient with my order. She is nice and her attitude was EXCEPTIONAL. She is what Customer Service should look like everywhere.
Nick Hughes
Nick Hughes -Google user
5 years ago
Manager Jeff was very efficient in handling my transaction with no issue. Jeff goes above and beyond to make sure the customer is satisfied. Keep up the great work team!
Grace B
Grace B -Google user
10 years ago
Best CVS there is! Whenever I go to the one in Kingston or to Walgreens, and they don't have what I want, I come here to get it! (I need to just start going here in the first place). The manager is the nicest guy...Read More
Neil Macijczak
Neil Macijczak -Google user
3 years ago
I stop in periodically when going to the Robinson center and i would like to say that the cashier Kayla who is there when I stop in is a truly magnificent human being with a soul of gold and when I say she is damn...Read More
Neil Caiazzo
Neil Caiazzo -Google user
4 years ago
Always a pleasure shopping here. I usually pick up my prescriptions at the window and the people are very quick and friendly. Same goes for inside and the store is always well stocked
Veronica Green
Veronica Green -Google user
3 years ago
The customer service and staff at this particular CVS are efficient, helpful and take time to answer your questions. The store is organized and clean.
Debbie Rushkowski
Debbie Rushkowski -Google user
a year ago
The team at the front registers are phenomenal, they are kind, helpful and really care! I love shopping there
Sheena Warman
Sheena Warman -Google user
Edited 7 years ago
Love this location! I shop here regularly (usually with coupons) and the staff is always patient and understanding. The store is always clean, and merchandise is always in stock.
mahogony kellam
mahogony kellam -Google user
2 years ago
CVS on south main is great. However, I will say the pharmacy needs improvement on wait time as well as administering medication.
Digna Ward
Digna Ward -Google user
3 months ago
staff was kind and helpful
Jaime B. knights
Jaime B. knights -Google user
2 years ago
My experience was the staff was very attentive to my concerns they went above and beyond to solve my problem and gave me a suggestion in how to shop by the way the store was clean and organized. Thank you Jaime
Michael Stadulis
Michael Stadulis -Google user
2 years ago
Staff was extremely helpful and made my visit a positive experience. Thank You
Melissa Ann Meade
Melissa Ann Meade -Google user
6 years ago
Amazing customer service and great deals if you use all of their offers simultaneously.

Features

Service options

check icon Delivery
check icon Drive-through
check icon In-store pickup
check icon In-store shopping
Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Passport photos

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards