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CVS Pharmacy is a pharmacy in Independence, MO.

CVS Pharmacy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4
(23 Reviews)
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Mandy Boyer
Mandy Boyer -Google user
Edited a year ago
This store was full of pleasant surprises. It was super clean and the staff was fantastic. It's not very often you go to a store where the employees go above and beyond with their helpfulness and friendliness. Very impressed with the whole experience.
TamDen Hunt
TamDen Hunt -Google user
a month ago
I have been with this CVS for a while now. And I tell You that Alex is sooooo amazing. I couldn’t ask for a better pharmacist. He knows how to fix the errors before I even get the sentence out. Always so kind and on point....Read More
Tina Miller
Tina Miller -Google user
5 months ago
Everyone is friendly at the CVS on 23rd St in Independence. One time I was in there, the pharmacist called another pharmacy for me to help me with a prescription. I think he was on hold for 15 minutes. He...Read More
Mary Ann Ketchum
Mary Ann Ketchum -Google user
2 weeks ago
Very good customer service by all the staff even in the busy pharmacy area. It’s my kind of store!!
Alice Self
Alice Self -Google user
4 months ago
The employees at this location are what contribute to making it a pleasant place for me to shop and pick up my medications. Karen has consistently made me feel appreciated as a customer.
Declan “Dec” Roberts
Declan “Dec” Roberts -Google user
4 months ago
The handsome pharmacist Alex gave me a shot today! Didn't feel a thing. Quick and efficient service
Diana Douglass
Diana Douglass -Google user
a year ago
This CVS has the Greatest Pharmacist's and Worker's that care about You & are very Kind & Courteous to everyone. They do keep at a busy pace,so you get waited on quick as possible. And the Store itself is kept very clean & most likely...Read More
Gail Bornaman
Gail Bornaman -Google user
Edited 4 months ago
Love my cvs at 23rd st and crysler! The only thing I would offer as an improvement is that the parking lot and sidewalk around the building have cigarette butts and trash. Most possibly customers add to the problem because it looks like folks do not care....Read More
Shannon J
Shannon J -Google user
a year ago
I don't leave alot of reviews but i have to on this. I live in blue springs, MO and use the CVS woods chapel and have received very little help with finding my meds. Alex at this store has gone beyond to be helpful and...Read More
Angela Wright
Angela Wright -Google user
9 months ago
There was a problem with one of my prescriptions and the pharmacy went above and beyond to get my prescriptions filled it was a heart med. I was very impressed and will recommend them to anyone for the pharmacy needs
Courtney Lindsay
Courtney Lindsay -Google user
a year ago
This CVS is extremely short staffed and lately they do not answer the phone. I sat on hold for 45 minutes, hung up and called back to ask to speak with store manager and she told me "we are so short staffed they quit answering...Read More
penny1111 Ultican
penny1111 Ultican -Google user
5 years ago
The pharmacy staff has always been very friendly and helpful in the location. Because of my insurance, I am requested to get most of my prescriptions through mail-order. When one of my prescriptions was long delayed in the mail, the …
Deborah Anderson
Deborah Anderson -Google user
7 months ago
We use CVS mostly for our perscription needs and OTC purchases.Since they closed so many stores this one is always busy.
Mark Lyon
Mark Lyon -Google user
Edited 3 years ago
The store has always been more customer friendly than any of the others. We tried the one on the corner of Lee's summit and 23rd. That would be the East 23rd Street store and it was terrible way overcrowded. People are so overworked, …
Vanessa Flint
Vanessa Flint -Google user
4 years ago
Ive always had wonderful service there. Any time I might inquire about a certain medicine they dont carry per say or have stocked on the shelf the pharmacist are always super willing to check and see if it can be ordered. Ive never had...Read More
Mary Rezaiekhaligh
Mary Rezaiekhaligh -Google user
8 months ago
This was a pleasant visit to my CVS store. Everyone was friendly and helpful!!
Alynda Garcia
Alynda Garcia -Google user
a year ago
Great store, they always have products in stock. Awesome customer service team to greet and help out if you need it. Keep it up!
Julie Harding
Julie Harding -Google user
2 years ago
The CVS pharmacy at 1315 w 23rd Street before it combined with the other CVS store from 23rd & Lee's Summit Rd was spectacular in filling prescriptions in a timely fashion now they are always behind, but most of the staff I interact with are...Read More
Sean Varner
Sean Varner -Google user
4 years ago
Cvs was super good. I am so thrilled to walk in here. Everyone is super excited to help you. I remember walking in and seeing everything you would see. Then remember really looking at those deals you get. I'm serious like $10 almost …
shannon cantrell
shannon cantrell -Google user
3 years ago
Wow !!! This is the first pharmacy I have found that they care about the customer service and and the person themselves!! And will help anyway they can!! Loved love this pharmacy staff! The store inside is also good

Features

Service options

check icon Delivery
check icon Drive-through
check icon In-store shopping
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Passport photos

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly

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