The pharmacy at the store has NO CUSTOMER SERVICE AT ALL. I'm having a difficult time trying to fill a prescription without insurance, and the lady that I dealt with yesterday in the store and this morning on the phone was just not nice, not...
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The pharmacy at the store has NO CUSTOMER SERVICE AT ALL. I'm having a difficult time trying to fill a prescription without insurance, and the lady that I dealt with yesterday in the store and this morning on the phone was just not nice, not pleasant, not caring, or concerned about my situation.
I understand if policies don't allow for you to call on the phone and make a payment but they were very unfriendly and uncaring. No Customer Service at all.
I will never go to this pharmacy again. Thankfully Kroger came through and they allow payments through their app.
CVS needs to advance on how people can pay for their prescriptions without having to physically be in the store every time or in an emergency like Kroger does!