I have been a customer of this CVS pharmacy for the past 6 months, after receiving poor customer service at the one in Swampscott. New prescriptions are ready promptly, staff is courteous and friendly. Most recently, Ruchi (pharmacist) went above and beyond to help me...
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I have been a customer of this CVS pharmacy for the past 6 months, after receiving poor customer service at the one in Swampscott. New prescriptions are ready promptly, staff is courteous and friendly. Most recently, Ruchi (pharmacist) went above and beyond to help me get a prescription that had accidentally been sent to Express Scripts filled; I needed to take prescription eye drops before eye surgery and was having difficulty getting the prescription put through to CVS. Ruchi spent time on the phone chasing down both express scripts and my doctors office to obtain the prescriptions and called me at home to update me more than once. She was kind and patient even though the mixup was not on her end and she worked hard to correct it. CVS- and the patients that use the pharmacy- are very fortunate to have such a dedicated and conscientious pharmacist!