I recently visited the Costco in Pewaukee, WI, and overall, I had a positive experience. The store offers a wide selection of products at competitive prices, making it a great place to stock up on essentials. The staff is friendly and helpful, contributing to a...
Read MoreI recently visited the Costco in Pewaukee, WI, and overall, I had a positive experience. The store offers a wide selection of products at competitive prices, making it a great place to stock up on essentials. The staff is friendly and helpful, contributing to a pleasant shopping atmosphere.
I am particularly impressed with the Optical Department at this location. The service has always been excellent, and the staff is knowledgeable and attentive. Laura in Optical was especially helpful — she is incredibly knowledgeable, friendly, and made my experience smooth and enjoyable. I’ve had great interactions with her, and she truly goes above and beyond to assist customers. This is a stark contrast to the experience I had at the Menomonee Falls location, where the service was extremely subpar, optical associates were rude, disorganized and unhelpful. I would definitely never go to Menomonee Falls' Costco Optical again. Two of their Assistant Managers who I had a misfortune to deal with were rude, condescending and dismissive too.
As great as Pewaukee Costco is, I am unable to give a full 5-star rating due to the parking situation. The parking lot is often crowded and can be challenging to navigate, which detracts from the overall convenience of shopping here. It's also not the most logically positioned lot.
Despite the parking concerns, the Pewaukee Costco remains a reliable place for quality products and services, especially in the Optical Department.
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