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About

Costco Vision Center is a costco in Lynnwood, WA.

Costco Vision Center Review Summary

The summary was generated by AI, based on reviews.

Pros

The Costco Vision Center at 18109 33rd Ave W offers competitive pricing, a wide selection of frames, and a convenient location within the Costco warehouse. Many customers appreciate the friendly and knowledgeable staff, who take the time to explain options and answer questions. The center also offers quick turnaround times for glasses and contacts, making it a great option for those who need their prescriptions filled quickly.

Cons

Some customers have reported long wait times, even with appointments, and feeling rushed during their exams. A few reviewers have also mentioned that the selection of high-end frames is limited, and that the center can be busy and noisy due to its location within the warehouse.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Healthgrades: 4.5/5

Facebook: 4.5/5

RateMDs: 4.2/5

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Reviews & Ratings

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(32 Reviews)
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Spike
Spike -Google user
3 months ago
It's a Costco and normally I would rate it very highly, but this particular location sucks. The staff clearly do not care about customer service at all. Generally everyone we interacted with except for Jose at checkout was unpleasant, unhelpful, or just in the way and...Read More
Sumit Kumar
Sumit Kumar -Google user
3 months ago
Dr Nguyen is very thorough and polite She really care. I never had such a thorough eye exam in my life.
G McK
G McK -Google user
2 weeks ago
This place has the most qualified professionals I have every worked with. Costco optical is the only, I repeat, only, place I will ever buy glasses.
gaurav dua
gaurav dua -Google user
5 months ago
The store is nice but when it comes to Tyre center supervisors named KEITH doesn't care about customers and makes his own rules.
Aliaksei Alioshka
Aliaksei Alioshka -Google user
a year ago
I really confused about so many bad reviews here. I did not take exam here. I already had prescription from other place. So I can not tell anything about the doctor or exam. But I ordered glasses here and that was nothing but great experience !!! I have...Read More
Peter Nguyen
Peter Nguyen -Google user
a year ago
The 1st time I and my wife had our glasses done at the optical department in Lynnwood Costco. We’re very happy with the results . The nicest people on earth are working there. Everyone was so friendly and helpful… and we could not ask for...Read More
Barbara Cote
Barbara Cote -Google user
2 years ago
I am basing my review SOLELY on my interactions with Bernie. I went to Costco looking for a new pair of inexpensive glasses and was very fortunate that I was Bernie's customer. I have worn glasses for sixty years and have never received...Read More
Deepa Devaraj
Deepa Devaraj -Google user
2 years ago
I went in for a checkup with specific concerns. The Dr. was so good, she explained why each test was being done and what it meant for my eye health. She made sure I was comfortable and understood my prescription. I didn’t end up buying...Read More
s kwon
s kwon -Google user
a year ago
Needs more trained staff and needs to improve on the their time schedule. Waited more than 90 minutes to get eye exam done. Dr. Emily was busy and couldn’t attend to the customers properly. Do not recommend this place.
Rachel Lam
Rachel Lam -Google user
2 years ago
Would give zero stars if I could. The customer service of the Optometrist was horrible (Emily Nguyen, OD). Was asked to walk into her office and that was the extent of her customer service. Felt rushed and bothered to answer any questions I had about my...Read More

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