I suppose I can see why there are so many bad reviews, as they seem quite busy and staff are stretched thin.
However, my experience was overall very good. I bought a new set of tires on Costco.com, they were delivered quicker than expected. My only...
Read More
I suppose I can see why there are so many bad reviews, as they seem quite busy and staff are stretched thin.
However, my experience was overall very good. I bought a new set of tires on Costco.com, they were delivered quicker than expected. My only issue in the whole process was getting an appointment made to install them. I couldn’t do it online within 14 days (when you risk having the tires sent back), and it was impossible to reach someone on the phone. However, when I went in in-person as soon as they opened (waited in line 10 minutes before opening on a Sunday), the staff were very helpful and scheduled me for install within a week. When I returned at 10 am on the day of my appointment, the install was complete within 90 minutes.
Overall, would buy and install here again. Just have a little patience with the process.