I recently had the worst experience dealing with father Boris about a down deposit refund/cancellation due to COVID from renting the hall for my daughter’s birthday. Mind you when we went to go see the hall the beginning of Feb, my husband did ask what...
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I recently had the worst experience dealing with father Boris about a down deposit refund/cancellation due to COVID from renting the hall for my daughter’s birthday. Mind you when we went to go see the hall the beginning of Feb, my husband did ask what if situations came up and had to cancel would we get a refund on our down deposit and he said their is always somthing we can do, that why right there we gave our depositing trusting his words. Not only was he VERY rude , It was a good 2-3 weeks back and forth with father Boris about the refund. we had to consistently call him, he would hang up on me so we would leave him voicemails EVERY single day to get a response from him about what the “committee “ had agreed on. After three weeks going back and forth with him on 02/24/22 he called my husband back and he said the comittee determined they can’t return back our $360 down deposit. Due to the fact that “others” kept cancelling and those other people who cancelled before us Got their money and we couldn’t. Which is completely unprofessional and ignorant and just a comittee taking advantage of the situation . In this case we didn’t even bother to fight this anymore. Therefore , we just hope anyone reading this knows it’s a place that can’t be trusted and if situations ever came up there wouldn’t be no lienency to refund you.