I had an extremely disappointing experience with this reception hall. The owner displayed a shocking lack of professionalism, treating customers with rudeness and disrespect on the day of event. She rudely interrupted us while we were setting up for the party without even greeting ...
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I had an extremely disappointing experience with this reception hall. The owner displayed a shocking lack of professionalism, treating customers with rudeness and disrespect on the day of event. She rudely interrupted us while we were setting up for the party without even greeting us and refused to leave until one speaker was taken out of the room. We tried to explain to her that the speaker was NOT connected it was standby incase the one she provided did not work. Even after we told her that it was not an issue we would remove the speaker from premises she refused the leave the room and spoke to us as if we had no right to be there, then she immediately threatened to end our party. After her verbal abuse she finally left the room. At the end of the party we cleaned and was waiting for pickup she enter the room again without a word and turned off the heat in the building leaving guest in the hall with 50 degrees room temperature leaving guest freezing in the room. Her attitude was unfriendly and dismissive, as if our presence an inconvenience to her. Her behavior left guests feeling unwelcome, which completely ruined the atmosphere we had hoped for. That the thing about these businesses they want our money but still want to treat us like the scum of the Earth.
I strongly advise against booking this venue unless you're willing to deal with poor customer service and a total lack of courtesy. A reception hall should create a welcoming and enjoyable experience for its clients, but unfortunately, this one falls far short of those expectations.