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Chick-fil-A is a fast food restaurant in Carmel, IN.

Chick-fil-A Review Summary

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4.4
(166 Reviews)
5
4
3
2
1
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Linda Richardson
Linda Richardson -Google user
a week ago
This is the best Chick-fil-A I have ever been in. Professional associates, clean store. They all go above and beyond, getting you refills, taking your trash, I was politely ask 3 times if I needed anything else. This is the best store from the east...Read More
Dine in$10–20Atmosphere: 5No waitPlenty of parking
Rhonda L.
Rhonda L. -Google user
3 weeks ago
I always have an amazing experience at Chick-fil-A West Carmel! The team is so friendly and welcoming, and the service is always fast and efficient whether I'm dining in or using the drive-thru. The food is consistently fresh and delicious - the chicken nuggets and...Read More
Atmosphere: 5
Lucy Stone
Lucy Stone -Google user
5 months ago
Love the new mobile pick-up line! It’s so quick and convenient! Service and food were impeccable as always. Love it when I can get there in time for Chicken Biscuits! Reminds me of my mom’s & grandma’s biscuits! The only thing I’m not a...Read More
Take outBreakfast$1–10Atmosphere: 5Grilled Nuggets, Kale Crunch Side, Chick-Fil-A Chicken Sandwich
Janelle Alexis
Janelle Alexis -Google user
5 months ago
We had a great experience at Chick-fil-A thanks to the outstanding customer service we received from Donovan! He was kind, attentive, and made sure our order was accurate from start to finish. His positive attitude and attention to detail really stood out. It made the...Read More
Atmosphere: 5
david commodore
david commodore -Google user
5 months ago
Who doesn't love Chick-fil-A! 🤩 The staff here is amazing and friendly. The food is always fresh and tasty 😋. The lines move quick and the inside is never overcrowded. The owner, Evan, is such an amazing guy! His story of how...Read More
Dine inLunchAtmosphere: 5
T Mason
T Mason -Google user
Edited 2 months ago
On the 26th of June, the manager blessed me in the hot scorching sun with a beautiful act of kindness. The whole crew was so sweet towards me. I just wanted to say thank you for what you do for your beautiful service. Keep up...Read More
Atmosphere: 5
KaLyn Markley
KaLyn Markley -Google user
6 months ago
This was by far the nicest fast food restaurant I’ve ever eaten at everybody was very friendly. The service was quick. The food was hot and delicious. We were with a larger group. We all had Chick-fil-A staples such as the Nuggets, the chicken salad,...Read More
Dine inDinner$1–10Atmosphere: 5Grilled Nuggets, Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich, Chick-Fil-A Chicken Sandwich
Carlee Parham
Carlee Parham -Google user
5 months ago
My husband and I enjoy dining in at this location! The service is great and the food is always hot and fresh. We particularly enjoy our service from Donovan. He always ensures we are taken care of and does so with enthusiasm.
Dine inDinner$10–20Atmosphere: 5Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Chicken Sandwich
Gilbert Durham
Gilbert Durham -Google user
2 months ago
Insanely organized and efficient. If I had a suggestion, minimize the cone/ pylon system so it's not so confusing which line to be in....other than that, service is top notch, food is fresh and hot, and orders are always correct!!! I'm not a Chick-Fil-A fan,...Read More
$1–10Atmosphere: 5
Heather Gregory
Heather Gregory -Google user
5 months ago
The employees at this location are some of the nicest that I have ever met in any restaurant! Some friends and I were catching up and had 4 small children with us. The staff were so kind in offering us cute cow hats, wet wipes,...Read More
Dine inLunch$1–10Atmosphere: 5There was a shelf with some kids games, coloring pages and books! It was so nice!
Victoria Alexander
Victoria Alexander -Google user
5 months ago
This is the BEST Chick-fil-A in Indianapolis!!! They are super fast in the drive thru even if it's really really busy. This has to be the fastest drive thru. Food is always fresh and hot. Customer service is always awesome at all...Read More
Vanessa Kenworthy
Vanessa Kenworthy -Google user
4 months ago
Clean restaurant, quick service inside and in the drive thru. My go to is the chicken nuggets and macaroni and cheese. It's got just the right amount of burnt top that I like. Mobile thru works great. They've got a good rewards program if you...Read More
Becky August
Becky August -Google user
2 months ago
Went thru drive-thru two times while in Carmel. Fast, helpful, polite service and great food. If you like lemonade, you have to try theirs!
Connor
Connor -Google user
2 months ago
Donovan was an excellent host for me and my girlfriend! Very welcoming and always made sure we were taken care us! Pay that man his money!
Revanth Eswaran
Revanth Eswaran -Google user
3 months ago
Good service, nice employees, and the food is always the best in the fast food game. Sit inside or go through the drive thru, still top notch quality.
Curt x
Curt x -Google user
5 months ago
They make a very good chicken sandwich. That's what's important. Great potatoes. Great ice cream. Nice people. Efficient service. If you haven't tried it, you have to
Rita Gomez
Rita Gomez -Google user
4 months ago
Food is good and hot. Service is fast and friendly. And my order is 100% correct. …
matthew russell
matthew russell -Google user
7 months ago
Everyone knows Chick-fil-A has great food, but let's talk about the atmosphere and just the general attitude of the employees. They are all so polite and genuinely want to help you. I just had one of the worst days at work. Stopping here …
Steven Meriweather
Steven Meriweather -Google user
6 months ago
Service has been great at this location. I particularly have a very good review about an employee name Joe. He's been very polite and a good member of this Chick-fil-A location. The whole team is good. I particularly have good experiences with Joe as a...Read More
Stephen Johnson
Stephen Johnson -Google user
3 months ago
Very busy at times. The food is reliably fresh and tasty. The staff is courteous. The whole operation is well organized.