Chick-fil-A is a fast food restaurant in Carmel, IN.
Chick-fil-A Review Summary
The summary is generated by AI, based on reviews.
Reviews & Ratings
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4.4
(166 Reviews)
5
4
3
2
1
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Linda Richardson
-Google user
a week ago
This is the best Chick-fil-A I have ever been in. Professional associates, clean store. They all go above and beyond, getting you refills, taking your trash, I was politely ask 3 times if I needed anything else. This is the best store from the east...Read More
This is the best Chick-fil-A I have ever been in. Professional associates, clean store. They all go above and beyond, getting you refills, taking your trash, I was politely ask 3 times if I needed anything else. This is the best store from the east coast to Indiana. 😁
Dine in$10–20Atmosphere: 5No waitPlenty of parking
Rhonda L.
-Google user
3 weeks ago
I always have an amazing experience at Chick-fil-A West Carmel! The team is so friendly and welcoming, and the service is always fast and efficient whether I'm dining in or using the drive-thru. The food is consistently fresh and delicious - the chicken nuggets and...Read More
I always have an amazing experience at Chick-fil-A West Carmel! The team is so friendly and welcoming, and the service is always fast and efficient whether I'm dining in or using the drive-thru. The food is consistently fresh and delicious - the chicken nuggets and waffle fries are always a hit! I especially love how clean and organized the restaurant is, and the staff truly goes above and beyond to make every visit enjoyable. Highly recommend stopping by, they make every visit feel special!
Atmosphere: 5
Lucy Stone
-Google user
5 months ago
Love the new mobile pick-up line! It’s so quick and convenient! Service and food were impeccable as always. Love it when I can get there in time for Chicken Biscuits! Reminds me of my mom’s & grandma’s biscuits! The only thing I’m not a...Read More
Love the new mobile pick-up line! It’s so quick and convenient! Service and food were impeccable as always. Love it when I can get there in time for Chicken Biscuits! Reminds me of my mom’s & grandma’s biscuits! The only thing I’m not a big fan of at CFA is your waffle fries, but tons of people love them, so it just helps me to order the kale salad as my side instead, which is much healthier for me anyway! 👍🏻
Take outBreakfast$1–10Atmosphere: 5Grilled Nuggets, Kale Crunch Side, Chick-Fil-A Chicken Sandwich
Janelle Alexis
-Google user
5 months ago
We had a great experience at Chick-fil-A thanks to the outstanding customer service we received from Donovan! He was kind, attentive, and made sure our order was accurate from start to finish. His positive attitude and attention to detail really stood out. It made the...Read More
We had a great experience at Chick-fil-A thanks to the outstanding customer service we received from Donovan! He was kind, attentive, and made sure our order was accurate from start to finish. His positive attitude and attention to detail really stood out. It made the whole visit pleasant and enjoyable. Definitely appreciate the extra care great job Donovan and thank you for delivering excellent customer service!
Atmosphere: 5
david commodore
-Google user
5 months ago
Who doesn't love Chick-fil-A! 🤩 The staff here is amazing and friendly. The food is always fresh and tasty 😋. The lines move quick and the inside is never overcrowded. The owner, Evan, is such an amazing guy! His story of how...Read More
Who doesn't love Chick-fil-A! 🤩 The staff here is amazing and friendly. The food is always fresh and tasty 😋. The lines move quick and the inside is never overcrowded. The owner, Evan, is such an amazing guy! His story of how he became an owner is inspiring. ✨ All Chick-fil-A are pretty cool but be sure to check this one out! 👍 #ChickfilA #FastFood #Restaurant #Inspiration #TastyFood
Dine inLunchAtmosphere: 5
T Mason
-Google user
Edited 2 months ago
On the 26th of June, the manager blessed me in the hot scorching sun with a beautiful act of kindness. The whole crew was so sweet towards me. I just wanted to say thank you for what you do for your beautiful service. Keep up...Read More
On the 26th of June, the manager blessed me in the hot scorching sun with a beautiful act of kindness. The whole crew was so sweet towards me. I just wanted to say thank you for what you do for your beautiful service. Keep up the good work!
Atmosphere: 5
KaLyn Markley
-Google user
6 months ago
This was by far the nicest fast food restaurant I’ve ever eaten at everybody was very friendly. The service was quick. The food was hot and delicious. We were with a larger group. We all had Chick-fil-A staples such as the Nuggets, the chicken salad,...Read More
This was by far the nicest fast food restaurant I’ve ever eaten at everybody was very friendly. The service was quick. The food was hot and delicious. We were with a larger group. We all had Chick-fil-A staples such as the Nuggets, the chicken salad, grilled chicken bites and Chick-fil-A sandwiches. Everything was very clean as well!
Kenneth checked us out and helped us and he was extremely nice and made our experience even better!
My husband and I enjoy dining in at this location! The service is great and the food is always hot and fresh. We particularly enjoy our service from Donovan. He always ensures we are taken care of and does so with enthusiasm.
Dine inDinner$10–20Atmosphere: 5Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Chicken Sandwich
Gilbert Durham
-Google user
2 months ago
Insanely organized and efficient. If I had a suggestion, minimize the cone/ pylon system so it's not so confusing which line to be in....other than that, service is top notch, food is fresh and hot, and orders are always correct!!! I'm not a Chick-Fil-A fan,...Read More
Insanely organized and efficient. If I had a suggestion, minimize the cone/ pylon system so it's not so confusing which line to be in....other than that, service is top notch, food is fresh and hot, and orders are always correct!!! I'm not a Chick-Fil-A fan, but hats off.....👍🏽
$1–10Atmosphere: 5
Heather Gregory
-Google user
5 months ago
The employees at this location are some of the nicest that I have ever met in any restaurant! Some friends and I were catching up and had 4 small children with us. The staff were so kind in offering us cute cow hats, wet wipes,...Read More
The employees at this location are some of the nicest that I have ever met in any restaurant! Some friends and I were catching up and had 4 small children with us. The staff were so kind in offering us cute cow hats, wet wipes, and helping us clean up. Wish I lived closer to come to this location more!!
Dine inLunch$1–10Atmosphere: 5There was a shelf with some kids games, coloring pages and books! It was so nice!
Victoria Alexander
-Google user
5 months ago
This is the BEST Chick-fil-A in Indianapolis!!! They are super fast in the drive thru even if it's really really busy. This has to be the fastest drive thru. Food is always fresh and hot. Customer service is always awesome at all...Read More
This is the BEST Chick-fil-A in Indianapolis!!! They are super fast in the drive thru even if it's really really busy. This has to be the fastest drive thru. Food is always fresh and hot. Customer service is always awesome at all Chick-fil-a
Vanessa Kenworthy
-Google user
4 months ago
Clean restaurant, quick service inside and in the drive thru. My go to is the chicken nuggets and macaroni and cheese. It's got just the right amount of burnt top that I like. Mobile thru works great. They've got a good rewards program if you...Read More
Clean restaurant, quick service inside and in the drive thru. My go to is the chicken nuggets and macaroni and cheese. It's got just the right amount of burnt top that I like. Mobile thru works great. They've got a good rewards program if you frequent.
Becky August
-Google user
2 months ago
Went thru drive-thru two times while in Carmel. Fast, helpful, polite service and great food. If you like lemonade, you have to try theirs!
Connor
-Google user
2 months ago
Donovan was an excellent host for me and my girlfriend! Very welcoming and always made sure we were taken care us! Pay that man his money!
Revanth Eswaran
-Google user
3 months ago
Good service, nice employees, and the food is always the best in the fast food game. Sit inside or go through the drive thru, still top notch quality.
Curt x
-Google user
5 months ago
They make a very good chicken sandwich. That's what's important. Great potatoes. Great ice cream. Nice people. Efficient service. If you haven't tried it, you have to
Rita Gomez
-Google user
4 months ago
Food is good and hot. Service is fast and friendly. And my order is 100% correct. …
matthew russell
-Google user
7 months ago
Everyone knows Chick-fil-A has great food, but let's talk about the atmosphere and just the general attitude of the employees. They are all so polite and genuinely want to help you. I just had one of the worst days at work. Stopping here …
Steven Meriweather
-Google user
6 months ago
Service has been great at this location. I particularly have a very good review about an employee name Joe. He's been very polite and a good member of this Chick-fil-A location. The whole team is good. I particularly have good experiences with Joe as a...Read More
Service has been great at this location. I particularly have a very good review about an employee name Joe. He's been very polite and a good member of this Chick-fil-A location. The whole team is good. I particularly have good experiences with Joe as a customer.
Stephen Johnson
-Google user
3 months ago
Very busy at times. The food is reliably fresh and tasty. The staff is courteous. The whole operation is well organized.
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