Best Buy Wilmington

Best Buy has very professional staff members that are well knowledged about their products they sell. Plus this store has a Geek Squad area. The products are worth the money for the value of lifetime you get with that product. To me, it seems their products last longer than any other store and the warranties are worth to the add on with those products.

The atmosphere here is very friendly! A special thanks to Robert from Geek Squad for his patience and kindness! He will always get the correct answers if he doesn't have them. He doesn't say, "I don't know." This is the place to go for that "personal care" that you don't get when you shop online!

Great Best Buy store! It's clean and has a lot of different products like workout equipment and Legos! We have been to a lot of other locations and this one has the most unique products available in the store. And it's a plus that there's no sales tax! Definitely recommend this place.

2025 Update In recent years we've had some extensive work done on our home and we've continued to work with Best Buy to help us finish out outdoor patio with sound and video and our interior finished basement which includes a bar with appliances, sound and video along with a dedicated media room and sound throughout. Our primary sales contact, Wyatt, was very patient with us through an extended period as it took quite some time to get our large project off the ground. He worked with us to design a solution that wasn't over done but also was high end enough to make a real impact. He helped us with 4 appliances for the bar, speakers throughout the basement, a 120" screen + projector and appropriate components in our media cabinet. The installation team managed by Blaine and led on site by Brandon with Tito and Stephen executing the installation was very smooth. The team coordinated with our builder/contractor for pre-wire, then returned later to complete the media installation. During the process there were points where future proofing the solution was done to ensure wiring was in place in event we expanded the solution. The team also corrected the installation of our outdoor landscape speakers while replacing damaged speakers that were exchanged by Best Buy (no questions asked). The system sounds better than it ever did as the original installation was done by an electrician who apparently did not install/wire properly. Ultimately we couldn't be happier with our experience including a recent issue we ran into with a Dish Washer we had purchased during our project. It had developed a crack in the tub and was leaking unfortunately outside of the 60 day period where Best Buy would just exchange the appliance. After weeks of struggles with the manufacture and the maintenance company Best Buy stepped up even though outside of their 60 day policy and replaced the faulty dishwasher. Kudos Wyatt and the Best Buy team for taking care of us. 2020 Review The Magnolia team at Best Buy has been great. The staff is well informed on product and they make sure the customer is happy with their purchase. I recently purchased a Bose Soundbar 500 with a Bose Sub along with a Sanus mount for our 65" TV for our new home. TJ was great and helped us getting the most competitive price we could find. After we had some issues integrating the Bose into our Google Home setup I was able to exchange for a Sony HT-Z9F without an issue. My experience was so good that within days I returned to purchase two more TV mounts and another soundbar. Tough to beat Best Buy!

Day before Christmas and best buy had the gift! Purchased for in store pick up. Arrived and the store was very organized with many cashiers. Walked up to the register for on line purchases and our gift was ready to go. Thank you Best Buy! Best shopping experience of the season.

I needed a printer I had looked up that they had in-stock (EPSON ET-3830 ecotank). I was directed to the printer section by an associate. One I arrived at the printers a associate walked to me and asked if I needed help finding anything. I told her the printer I wanted, she then directed me to the printer. After picking the printer up from the shelf the associate told me she could check me out at the register at the end of the isle so I would not need to wait in line at the front of the store. It was a quick convenient trip, I was in and out in about 15 minutes. Very convenient and the associates were all very helpful while I was there.

From the moment I walked in the door, I knew I was in good hands! Everyone was so incredibly pleasant, and obviously, ready and eager to help. I was looking for reasonably-priced headphones for work, and sure enough, I found them... and I 💕 💞 ♥️ them!

Had a great experience at Best Buy picking out a new TV and sound system for my new apartment. Huge thanks to Austin, the LG Specialist, who was incredibly knowledgeable and patient. I walked in thinking Samsung, but after talking through my needs, and looking at all options, I left with a Sony, and couldn’t be happier! Austin really helped simplify the decision-making process. Shoutout to George, the Sony Specialist, for making checkout a breeze, walking me through coverage options, and helping load everything securely into my car. Awesome team...hats off to them!

I needed to replace the cracked screen protector on my iPhone. I waited at the nearby Verizon store for about 20 minutes without seeing anyone in front of me in line getting any help. I gave up and went to this Best Buy. I was in and out with the new screen protector installed in under five minutes and for less than half the price (including install) of what Verizon was charging for just the screen protector. The staff were friendly and efficient and genuinely seemed interested in solving customers’ problems. Great experience. (On my way out, I saw two other people who had been ahead of me in line at the Verizon store. Guess we all gave up.)

I will keep this very short and to the point with all capital letters. (WARNING) DO NOT APPLY FOR A BEST BUY CREDIT CARD AND DO NOT FALL FOR THEIR WARRANTY SERVICES AS IN THE SMALL PRINT AND EMPLOYEES WILL NOT TELL EITHER. WE HAD A …

I went in, asked an employee where I could locate what I wanted to buy. He took me to where it was. I picked out what I wanted to buy and asked him where I could pay for it. He said right over here, I can do that for you. I gave him a credit card and he gave me my receipt. I was in and out in about 2 minutes.