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Best Buy is an electronic store in St. Louis, MO.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(4101 Reviews)
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1
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Cameron Rudolph
Cameron Rudolph -Google user
6 days ago
Helpful staff, good product selection
Andrew Kumala
Andrew Kumala -Google user
5 months ago
Pretty complete, many choices of stuffs. Unfortunately not many options for wired vacuum cleaner
Michael David Tafel
Michael David Tafel -Google user
Edited 10 months ago
After watching many YouTube’s, and searching the comparisons between robot vacuum cleaners, thanks to Best Buy’s 60 day return guarantee with a $50 per year add on, I can now test its effectiveness at my home. Stephen helped a great deal! Thanks!
Cameron
Cameron -Google user
4 years ago
Amazing staff that are super helpful! Bought new kitchen appliances and had an amazing experience, including the team that delivered and installed the refrigerator, gas stove, and dishwasher, which included setting up the water line for the new refrigerator. Now I prefer shopping at local...Read More
Philip Stephens
Philip Stephens -Google user
a year ago
Came in to replace a 55" smart TV. Found the ones I had shopped online, to confirm which was better for my location. Easily made my choice (TCL, needed it affordable) & was back on my way really quickly! Everything went well & I was helped...Read More
Edeena Crape
Edeena Crape -Google user
a year ago
Amous was really great associate he was extremely helpful and had no problem with going above and beyond to make sure I was completely satisfied and received satisfactory results with my purchase and made sure I was knowledgeable of how to use the item before...Read More
Miranda Hagar
Miranda Hagar -Google user
5 days ago
My boyfriend and I came in (close to closing time!) a few weeks ago because our tv stopped working randomly. Amos approached us and was EXTREMELY knowledgeable and helpful. He had a very cheery attitude, and it made our experience actually enjoyable. who knew picking...Read More
Sharon Smith
Sharon Smith -Google user
a week ago
Older person picking up new HP computer with Windows 11. Sebastian was very patient, helpful, and did a good job with show and tell which he has probably helped folks with for over a 1,000 times. No sighing or eye rolling so I guess I did...Read More
Steve W.
Steve W. -Google user
2 weeks ago
In need of a sound bar. Bought one at our local Best Buy which we did not like. Then went to Best Buy by our daughter's house. Staff knew a lot more about sound bars and knew what extra cables we would...Read More
Joe Dreyer
Joe Dreyer -Google user
2 weeks ago
My gf and I had to purchase a TV - about 15 minutes before close. We were expecting to get some grief from the staff, but instead Amos made our experience awesome. Great attitude on the young man.
kara culton
kara culton -Google user
2 weeks ago
The associate was very helpful, paid attention to the different viewing preferences we had and recommended the Toshiba 75" QLED TV, which worked out perfect for the space we had in the living room 😀 Love the new! TV 🖥 …
Jason Rapa
Jason Rapa -Google user
4 months ago
I had a great online experience, purchased a cell phone that I'm using right now to do this review from the Best Buy location, picked it up, went into the customer service area, picked up the phone, and we opened it up right there on...Read More
Michael Slawin
Michael Slawin -Google user
3 months ago
Chris H in appliances made my buying experience easy. He listened to my needs, came up with appropriate solutions and I bought both a refrigerator and washer/dryer combo. Chris is an asset to the Brentwood store and Best Buy as a company. Highly recommend.
MzDidn'tMind
MzDidn'tMind -Google user
3 weeks ago
Kaay was really nice & informative.Ramon was very helpful regarding the Dent tips. And the Gentleman or the Wrapper as he stated was nice as well
D M
D M -Google user
a month ago
Amos was awesome!!! I came in to get a camera and left with two after his knowledge of the products and it functions! Will definitely be back and referrals!!!!!
Sarah Mosley
Sarah Mosley -Google user
3 months ago
Guess the heat was affecting most of the customers coming in today because most of them was really rude to the Geeks! But I commend! The Geeks kept their composure!
Jennifer R
Jennifer R -Google user
a month ago
I visited The outlet, and I enjoy looking for deals, open box deals. They have recently decluttered, so it is easier to navigate through the store.
Andre Dias
Andre Dias -Google user
2 months ago
It’s a Best Buy so nothing new, but the personnel support and promptness were noticeable! Very helpful !
Dr. Samone Smith-EdD
Dr. Samone Smith-EdD -Google user
3 months ago
Amazing customer service! We were greeted nicely, directed to what we were interested in purchasing, and told about all the sales and rebates.
Lynda Beaton
Lynda Beaton -Google user
a month ago
Ive been there 4 times and was very pleased with their skills and friendly professionalism! I wouldnt go anywhere else from now on .

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments