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Best Buy is an electronic store in Southfield, MI.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

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4
(3064 Reviews)
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1
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Seantelle Williams
Seantelle Williams -Google user
9 months ago
Awesome gifts. Newest electronics. Friendly and knowledgeable staff.
Mr Googler
Mr Googler -Google user
Edited 3 years ago
Stop in here for a new phone 📱. Really good service in nice people 👍. Conner helped us 🇺🇸 out in went beyond in above to do so. Stay blessed 🙌 😇 🙏 brother. …
God God
God God -Google user
10 months ago
God was here earlier töďay, löts öf black friďay ďeals happeninğ. Staff was super nice & helpful. Löcatiön is larğe & spaciöus with a tön öf cööl stuff. God left here with a micröwave purchase & God wöulď ďefinitely cöme back here tö shöp ağain!...Read More
Collins
Collins -Google user
2 years ago
I looked online for a 65' TV. I saw an affordable one on Best Buy. I saw that it was in stock at a nearby store. I drove to the store, was greeted at the door, told the greeter I was looking for a TV....Read More
Ted Jordan
Ted Jordan -Google user
2 years ago
These guys hooked me up. I didn't have my receipt but they found it and were able to honor their rebate of the price lowers within 30 days. I got my $30!
R
R -Google user
5 years ago
Best Buy is one of the best places to buy electronics, and it is one of the best places to have your electronic devices repaired. I had an issue with my son's Ipad. I made an appointment with Geek Squad, and was seen in two...Read More
Jeffrey Fike
Jeffrey Fike -Google user
4 years ago
Surprisingly quick and friendly service here for a pickup order. Ordered a TV and picked it up within about 40 minutes out the door and home and under an hour start to finish.
Tina Toma
Tina Toma -Google user
a month ago
I had an amazing experience at Best Buy today! KC, the manager, was so sweet and accommodating and made sure everything went smoothly. Lonnie, the tech specialist, was incredibly knowledgeable and impressed me with how much he knew. Keia was super friendly and efficient at...Read More
Kris Kelly
Kris Kelly -Google user
a month ago
I was very impressed. As I wandered around I had at least five people ask me if I needed assistance. I was already working with someone who was getting what I ordered. It was just nice to be noticed. So many times. You go into...Read More
Tiffany Brown
Tiffany Brown -Google user
2 months ago
Byrce was so helpful & answered all my question. Didn't make me feel rushed but took his time explaining every detail. I would highly recommend the Southfield location #404. You won't be disappointed.
Rosalind Dickey
Rosalind Dickey -Google user
2 months ago
It was a great in store experience. I usually patronize online. My last purchase being a washer/dryer 3 months ago.
Nathan Turner
Nathan Turner -Google user
2 weeks ago
I was offered assistance from the time I walked in the door until I walked out with my purchase. They have a wide variety of wireless keyboards.
Jas
Jas -Google user
a week ago
My curbside order was delivered quickly with a smile.
Lesley Valverde
Lesley Valverde -Google user
a month ago
Zac was very nice and made sure I found what I needed. :) if you ever need help and they can’t help you out ASK FOR ZAC❤️
DuplexDeer
DuplexDeer -Google user
5 months ago
Their customer service is great, very helpful, but they don't have much on shelves anymore, look online for your products
jalene
jalene -Google user
5 months ago
michael was a cool dude and helped me out every time i went in, 5 stars quality service, that guy connor was chill too pretty good
Jon Oswald
Jon Oswald -Google user
2 weeks ago
KEIA @ Best Buy in Southfield is so friendly and helpful! Paul is very helpful as well!
Poker Diva
Poker Diva -Google user
2 months ago
The young man who assisted us was very friendly and knowledgeable. He went above and beyond to assist us.
Bechara Damouni
Bechara Damouni -Google user
2 months ago
No one needs to review Best Buy. Always top notch service. Even their training "newbies"
Alex Sirrey
Alex Sirrey -Google user
5 months ago
Nico was very helpful with what I needed great hospitality and customer service will definitely be back and will definitely recommend this location.
Shawn Jones
Shawn Jones -Google user
10 months ago
This best buy is often busy this time of year and it is hard to get the help you need. If I was grading this store on the ability to talk to someone, it'd be 2 stars. However, recently I needed help a few different...Read More
Corbin Bell
Corbin Bell -Google user
a year ago
They've been able to survive Amazon, which says a lot. Always have great selection and it's great to be able to still walk into a store and buy electronics. One of their greatest offerings is free e-waste drop off. They've got a great offering and...Read More
drewtec2012
drewtec2012 -Google user
7 months ago
Had a great experience sales associate was very helpful when I first walked in. I was directed to the wrong location, but another sales associate quickly redeemed my search and took me directly to my item. Now that’s a Best Buy.
Steve Savage
Steve Savage -Google user
8 months ago
It's a typical BestBuy most workers cant stand each other. I did however get a 4070 ti super for $750 and traded a MacBook pro for it with some money left over. That's pretty awesome! keep it up BestBuy!
Terrell Martin
Terrell Martin -Google user
5 months ago
Matthew he was very helpful on information on tv’s shout out will be back thank you Best Buy for good help
Caleb Mills
Caleb Mills -Google user
7 months ago
Grade service will always be going to this Best Buy and multiple best buys. This is just like this good service. Good staff, knowledgeable and good hearty people.
Ju Matsey
Ju Matsey -Google user
7 months ago
Always a pleasant experience. I have never had any issues with this location. Employees are more than helpful and the store is always clean.
Travis Antone
Travis Antone -Google user
a year ago
Limited inventory. Got a laptop to do some basic functions for work (email, remote in, etc). It's not the best for my needs so I'll probably return it. However the employees were friendly and helpful.
Michelle Duprat
Michelle Duprat -Google user
9 months ago
Brent was super nice and greeted me with a great smile. He immediately helped me find the item I was looking for and I was out of the store in 10 minutes. Thank you so much Brent!
Zac Felice
Zac Felice -Google user
3 months ago
Great deal finder helping us get a new phone

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Onsite services
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Planning

check icon Quick visit

Recycling

check icon Batteries
check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments