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Best Buy in Rockford

Best Buy in Rockford

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4 (3126)

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Best Buy is an electronic store in Rockford, IL.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4

(3126 Reviews)

5

4

3

2

1

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Cheryl McNamee -Google user

6 years ago

Went for a dvd player. Looking for bluray plus wifi built in. The lady working in that department was very helpful in comparing the features of different brands. We went with the Sony dvd player, very happy with it.

Shelley Peterson -Google user

5 years ago

Walked in to purchase a new refrigerator, ten minutes later my new fridge was ordered and will be delivered and installed in less than a week. Excellent customer service 👍 …

Haley Marie -Google user

a year ago

Always clean, Employees always greet you with a smile and work hard!

Timothy Ballenger -Google user

4 months ago

Excellent Service from the Car Audio Installation Crew! Sam explained everything needed and even saved me on parts that I didn't need. Great Service!

Lisa Graff IDR -Google user

7 years ago

Just bought the OLED 55 inch TV and a SONOS sound bar and sub. The BEST sound and picture ever! I would definitely purchase the full motion TV mount to wall for the ease of TV placement and viewing. Still wish Best...Read More

Trevor Coffey -Google user

a year ago

Extremely happy with my service. I was in need of a washer same day. And they were able to help me out quickly. And get me a good deal on an open box item making my day easier. Thanks again always happy with my services...Read More

Jay Montonaro -Google user

3 weeks ago

The young lady working up front was very friendly and helpful. Brian took time to go over a few different products today and was very respectful. Probably the greatest service I’ve had coming here in a while. To the young lady working the register who just...Read More

John LiCausi -Google user

2 months ago

Sam and his team in the car audio installation area of the store are top notch! They've worked on 2 of my vehicles + my powerboat. I'm impressed with their quality and workmanship on all of the installs. They truly go above...Read More

David Sarkissian -Google user

3 months ago

The team at Rockford geek squad were able to do what Ubreak it could not. Amber, KC and Tristen were able to bring my phone back to life and save me many headaches. Keep up the great work. I just moved to the area and this...Read More

Ryan Mooney -Google user

Edited 3 months ago

Excellent selection of electronics, TVs, games, collectibles, movies, home appliances and car electronics and many more items!!! I recently got a 24 gmc sierra 1500 Pro work truck. Every place i called about remote start said they can't do it. I used the Best Buy...Read More

W S -Google user

5 months ago

Came in looking at various vacuums. Had difficulty finding it on the shelves. Employee Action Jackson was very helpful and took his time looking for our product. Dia at the checkout desk was also very helpful with our purchase. Deangelo was also helpful with calling...Read More

Sue Mainville -Google user

2 months ago

Amber and Chris were very helpful with figuring out the problem with my laptop and helping to get the correct replacement part.

Anahi Cruz -Google user

3 months ago

Justin helped us find the PC I've been looking for. Helped reactivate my mom Best Buy credit card, he went above and beyond.

Spencer Lesak -Google user

7 months ago

Matthew at Geek Squad for the win. Upgraded some ram and initially the salesperson said it couldn't be done so I left that conversation and went to the pros. 20 mins later I walked out, mission completed. Haven't been to Best buy in some 6...Read More

Joshua OHara -Google user

3 months ago

Keaton was absolutely awesome and very knowledgeable about pc parts. Helped me get exactly what I needed! Thank you!

Saundra DeLaura -Google user

10 months ago

I stopped by to look at the refrigerators. My daughter quit working and the sales person was friendly and knowledgeable and actually sold me a different fridge for a hundred dollars less than the one I was looking at. They delivered it to the house....Read More

Sandy -Google user

6 days ago

Great customer service. Ask for Mike

shaz jah -Google user

Edited 8 months ago

Do not buy any electronic from here. They do not take return if it is broken or not working. They have inexperience very young team, they Don't respect people. They didn’t return my tv it came manufacturer broken.but no return. Best buy worst these days...Read More

Jordan O'Brien -Google user

6 months ago

DeAngelo was very knowledgeable and professional. He really helped explain all the differences when it came to the TV’s. Great experience!

Tamara Torrance -Google user

3 months ago

The most experienced employees to assist in your search for anything in audio, video,computing, and more.

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

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