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Best Buy in Pittsburgh

Best Buy in Pittsburgh

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4.1 (2727)

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Best Buy is an electronic store in Pittsburgh, PA.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1

(2727 Reviews)

5

4

3

2

1

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Deepak Thapa -Google user

a year ago

Came all the way from Kentucky and stop by to get stuff for kids . Helpful and friendly staff . Clean environment

Suraj -Google user

3 years ago

Good store, warm welcome, they help if you have any questions. Always best because they do price matching.

adrien pouyat -Google user

a month ago

Ben was amazing! He was super friendly, very helpful, and made the whole process easy and efficient. He answered all my questions with patience and professionalism, and I really appreciated how dedicated he was to making sure I found exactly what I needed. Excellent service...Read More

Peter Lux -Google user

Edited 3 months ago

I can't complain about my experience. I ordered a mini fridge online. I was sent a notice about an hour later that it was ready for pickup so I drove over to the store. I was greeted at the door where...Read More

Suguru Geto -Google user

2 months ago

I had a wonderful sales experience here recently. With a young man named Cameron. He is very knowledgeable about TVs and especially sound systems. He’s definitely Best Buy’s best sales person. Aside from Satoru Gojo, of course.

Joseph “Joe” Lorelli -Google user

2 months ago

Needed a usbc with good data capacity and a usb a extension. They had both in store. When I walked in I was greeted and asked where to find the cables. They pointed me in the right direction and called for someone to help. The...Read More

Adam Beers -Google user

5 months ago

Great services with GeekSquad. Clayton, Alex, and the supervisor Jesse have helped me out on a couple occasions and did awesome job. They Definitely deserve some pizza!

Jane Arendas -Google user

4 months ago

After a completely frustrating afternoon of trying to get internet access through a previously purchased modem, Jake at the Robinson Township location was an ANGEL! He explained to me exactly what I needed, and promised how easy installation and activation would be (and was). ...Read More

Desiree W -Google user

4 months ago

Purchased a 55in tv and once I set it up there were rainbow lines on the screen. I was prepared to be given a hard time with my return but everything went smoothly .

Pablo Yaggi -Google user

3 months ago

great service, better stoked than others I went. Mohib (I hope I typed your name correctly) great guy ! I'm really enjoying my new laptop, thank's

Pippa Bowey -Google user

a month ago

Good experience in Robinson got a battery pack and the staff was nice enough to charge before I picked it up...

Christopher Gould -Google user

3 months ago

Plenty of help in the store when I went in and friendly. Got a really good deal on what I was looking for!

Amanda Cain -Google user

a month ago

Bought a PS5 there. Service is always great Someone is always willing to help.

Maria Soraya Creese -Google user

3 months ago

The associate was empathetic and quick to resolve my issue! Great service!

Breydon Prioleau -Google user

2 months ago

Huge bestbuy, great deals, cool staff 10/10 would recommend 👍🏽 …

Alexis Fung -Google user

9 months ago

Great experience shopping at Best Buy. Staff members were friendly and reached out to assist me. They gave me their opinion on modems, answered technical questions about spec, and gave me suggestions to pick the right modem to go with my mesh routers.

Anastasia -Google user

2 months ago

Nice and friendly. Took my return back with ease and answer all my questions

Conrad Newman -Google user

2 months ago

Clean nice store, tons of staff good environment

Cynthia Delouis-Forsythe -Google user

a year ago

Excellent customer service! Best Buy has always been my go to store for electronics , But this last visit I also had the best customer service Ever! Brian Gilfoyle is an asset to your company,( I asked his last name so I could make sure he...Read More

Robin Haynes -Google user

a year ago

Best employees here at Best Buy they are very knowledgeable people when it comes to electronics. They will take time with you and explain everything and give suggestions on what best suitable needs. And they will answer all your questions. Make sure you understand the...Read More

Cary Pearson -Google user

a year ago

I went to recycle an old TV. A guy greeted me and assisted me right away, even varried in the heavy TV. The best part is that you pay 29.99 to recycle it. You get a gift card for Best Buy!

Harlan Harris -Google user

2 years ago

Was looking for a MiniUSB cord. I walked in, was greeted, and directed to the proper counter. A sales associate was paged to meet me. He inspected my device and made my selection. He went even further by taking me to...Read More

Coop Ronacher -Google user

a year ago

Went in to look at new gaming PCs. An associate named ryan went above and beyond to educate me on the PC that would best fit me. He went through each specification explained them to me and even suggested some things that he’s done to...Read More

Chloe Conrad -Google user

2 years ago

Good deals, great lay out, good parking lot. The people that work there are definitely busy so if you can't find a store associate, the greeter at the front can help you get whatever you're looking for. Everyone was friendly. Good deals on iPads!

Ashley Grandstaff -Google user

2 years ago

They helped me pick out a good TV that I am now in love with and return one that quit working within 1 month of buying it. The Customer service was great and really helpful as well. When I called the customer service line to...Read More

Brandon Parsons -Google user

6 years ago

Best Buy is a lot nicer now. Ever since they redesigned the store it has a much more open, fluid feeling too it. The staff is pretty friendly and helpful and I've always been able to find what I need. They even price matched for...Read More

Mike De Micco -Google user

4 years ago

Stopped in to buy a head unit and found a good deal. The employee was very helpful and courteous. The buying process took some time, but I chalk that up to less staff due to pandemic. Hopefully install goes smoothly.

Brandon Thompson -Google user

5 years ago

I've been coming here for easily 15 years. I am always able to find what I need, and always asked by at least 1-2 people if I need help. I worked for Best Buy 20 years ago when it was a high pressure...Read More

Angel Wolf -Google user

4 years ago

The customer service representative was very helpful. The sales associate told us exactly what we needed to when we needed it. He also sent us over to the squad to find out what we needed about different parts and products that would …

Harry Flaskos -Google user

3 years ago

Fully staffed and employees are always super helpful. Used their iPhone screen repair service (they are an authorized iPhone repair service) and it went flawlessly. Also, ordering appliances from them was a breeze and they were able to complete delivery for me within a week...Read More

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Electronics

Payments

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Credit cards

Debit cards

NFC mobile payments

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