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Best Buy in Owensboro

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4.1 (1200)

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Best Buy is an electronic store in Owensboro, KY.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1

(1200 Reviews)

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Katie -Google user

7 years ago

Had a problem updating my phone, the guy working the Samsung station was incredibly nice. By far the best experience I've ever had at a best buy.

Jen Aders -Google user

4 months ago

Ethan on the Geek Squad ROCKS! Diagnosed my android and cleansed it in no time flat! AT&T just lost a long time customer to Best Buy. Geek Squad, THANK YOU 😊 …

Air America -Google user

a month ago

Best Buy seems to always have what I need. Very convenient when doing an online order.

Rick Jourdain -Google user

a year ago

I love being able to shop in person and use all my senses to decide if I want the product or not. Prices are average but the store is always clean and the associates are always friendly. Whatever they're being paid, deserve an increase in...Read More

Bobbie McGrew -Google user

Edited 10 months ago

Best Buy has the best customer service in town. Their team is always kind, helpful and professional. Thank you Aiden for your assistance, helping us find the best deals on phone's. Your knowledge of the phone's was impressive. Happy Thanksgiving

M Bromley (Marina’s Kitchen Table) -Google user

2 years ago

Picked up product that was ordered from there, it arrived a day earlier than expected. Professional and courteous upon ordering and pick-up, and they answered my questions and met all my requests (transferred data, etc). We have better experiences here than in the “phone store”...Read More

Cortney Roby -Google user

5 years ago

They overcharged me for an antenna last weekend. However, today when I brought it in to ask to get the difference in price, they helped me out with no problems. The employees at the front door were super friendly and helpful. The return desk was...Read More

Jenny Shocklee -Google user

a year ago

Great service! Took me right to what I was looking for, answered all my questions,and i had several...took me up front to purchase. Associate was very knowledgeable about the product I was purchasing for my son and I appreciated the help. Thanks

Clarice Passmore -Google user

3 years ago

I had dropped my computer mouse too many times. They had exactly what I wanted. However, very few employees were in the store. The greeter knew where the my item was located. The gentleman on the floor pointed out a designer mouse for less than...Read More

L H -Google user

2 years ago

Sierra helped me replace my tragically smashed iPhone, they were totally understanding of the situation and patient throughout the multiple support calls needed to get through the process. It was awesome to have someone so kind to help on such a terrible day!

Andrea Leone -Google user

3 years ago

My husband's phone seemed to have gone crazy! A voice kept saying things and the phone wouldn't respond, we shut it down and that didn't fix it. We thought we had to buy a new phone. We buy our phones at Best Buy so in...Read More

Jackson Barnett -Google user

2 years ago

Went to see the Geeks, who fixed my computer's problem promptly. While I was there, I picked up a pair of earbuds, as my prior set had stopped working in one ear. They were a little more expensive than I'd expected, but that probably says...Read More

Roy Pointer -Google user

4 years ago

My go to store for shopping and to buy electronics. For me it has been televisions, cell phones and surround sound speakers. I do plan on shopping here as well as a few other places soon for kitchen appliances. Today I returned an item, unopened...Read More

Joel Hon -Google user

9 months ago

Staff was very helpful! Was able to get in and out. I was very happy with the experience

Jordan -Google user

Edited 7 years ago

The staff is very friendly and they make sure you have the best equipment without us consumers spending too much. The Geek Squad is top notch here. The service had always been great and I recomend anyone to use this store for electronic assistance.

Phrost Byte -Google user

Edited 4 years ago

These guys were wonderful.. Galaxy 10 for almost $200 less than Amazon , AND they set it up on my ATT network no problem. No waiting for a sales person - you anywhere else for cell phones , you'll regret it..

Eric Higdon -Google user

3 years ago

I had a difficult situation for the manager and geek squad to fix and they went above and beyond to help. My problem was solved better and faster than I could have imagined. I can’t say enough about the team they have at this Best...Read More

James Williamson -Google user

Edited 4 years ago

The associates here are always very knowledgeable and helpful. I prefer to do my phone business here than at the corporate store. the associates here seem to be more knowledgeable of the plans offered and more helpful when it comes to the phones. The computer associates...Read More

Jo T. Romero -Google user

a year ago

When AT&T can't help you, Best Buy can. Thank you for your patience with ALL my questions and having the phone I was needing in stock!

Kami Devine -Google user

6 years ago

My husband got a radio for his truck and while they were installing it we ended up buying a washer and dryer! Everyone was so kind! We just went back today and bought a new TV for my husband's man cave and the young...Read More

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Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Light bulbs

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Credit cards

Debit cards

NFC mobile payments

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Best Buy Review Summary