Reviews (704) 845-3439 Call Website Photos About

Best Buy in Matthews

Best Buy in Matthews

Is this your business?

4 (2490)

Electronics Stores Appliance Stores Computer Stores Home Theater Stores Music Stores Video Game Stores Video Stores

Call Direction Website Reviews

(704) 845-3439 Direction Website Reviews

About

Best Buy is an electronic store in Matthews, NC.

Best Buy Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review

4

(2490 Reviews)

5

4

3

2

1

[bip_review_summary]

Leave a Review

Dennis Shynkaruk -Google user

3 months ago

Went to the Uptown location, but they didn’t have the fridge we needed. Came to this one instead and Amber in the appliance section helped us out. She was super patient, found exactly what we were looking for, and took the time to explain everything...Read More

MrPepper329 -Google user

3 months ago

I stopped by here a few days prior to this review to purchase a Samsung smart watch using BestBuy’s price match promotion. The checkout process was very easy and the employees who helped me were very helpful. Decent experience overall.

alex dezanger -Google user

a year ago

Had an issue with my online pick up orders. David spent about 40 minutes with me, and eventually got the issues resolved. Thank you for the professionalism and the patience. Wonderful Best Buy. Thanks David!

Chris Knight -Google user

a week ago

Not the same as a New York Best Buy. I’d say these Best Buy’s down here in charlotte are a lot better. More selection of brands and different Best Buy’s have different selections . Staff were super friendly and welcoming . Great selection of items...Read More

Lovely Erica -Google user

3 months ago

I recently visited the Best Buy in Matthews, NC, and I’m so glad I did. I initially expected a difficult experience based on some Google reviews, but what I received was exceptional service from start to finish. I was greeted by a gentleman I believe to...Read More

Lisa Copeland -Google user

a month ago

After spending 4 hours on online chat and phone with customer service who were absolutely worthless, we went to this store and were helped by the manager, Tachina, who absolutely turned our day around. She helped call the customer service phone number who gave all...Read More

Michael Rider -Google user

3 months ago

Thanks Best Buy in Matthews for the excellent customer service for a lawnmower of all things. I initially tried to order for pickup on the phone at Pineville and 2 hours later it started wouldn’t arrive for a week vs same day. ...Read More

J C -Google user

a month ago

Everyone was very pleasant. I have never been in a bestbuy where everyone was pleasant. We were spoken to by everyone in the store asking if we needed help. I highly recommend this store!

Brooke Gales -Google user

5 months ago

I went in to Best Buy due to an issue with my laptop not turning on or charging. I had an appointment with Castro from Geek Squad, and he was SO helpful. He looked at a bunch of different ways to fix my issue, and...Read More

Joe -Google user

2 months ago

Extremely helpful geek squad. Dropped My phone and acreen guard cracked. They had it under warranty and had me in and out with it repaired it 15 min. I buy electronics here versus amazon. They price match

Karli Santana -Google user

2 months ago

My daughter bought an Apple Watch at this location and I purchased an odyssey G9 monitor. Great products. Good service. Knowledgeable staff!

Vero Vargas -Google user

4 months ago

I had a great experience at Best Buy today thanks to Aurora! She helped me pick out the perfect vacuum and was incredibly helpful throughout the entire process.

Kinsley Porter -Google user

2 months ago

Aaron was helpful and made shopping a pleasant experience! He helped price match an item and was super nice

Judy Frazer -Google user

3 months ago

Unfortunately this store in Monroe, NC closed 2 days after we visited. However, the young man there was able to fix my wife's cell phone which had a virus.

Washington Peres -Google user

3 weeks ago

Excellent place to find your laptops and supliws. If you're like me that choose physical stores thn virtul ones, this is your place

Yamini Patel -Google user

9 months ago

Tried locker pick-up for the first time. Loved it how quick the process was without any hassle. The only feedback I had was, wish they had labels on their lockers. I had to pay attention to the click noise to track down...Read More

S Ali (Ali) -Google user

11 months ago

Excellent customer service! I purchased some items online for store pick up. Unfortunately when I got home and opened the box, one piece was missing. I brought everything back to the store and in less than 5 minutes, Aaron helped me find a replacement, processed the...Read More

Ken White -Google user

5 months ago

I had a great experience at this store!! Rick was so helpful, and knowledgeable! He helped me make the best choices! Great store

Marilyn Ramjohn -Google user

5 months ago

Great location. Helpful staff. Did not take me long to make my purchase and be on my way!0

Linda Linda Hargett -Google user

7 months ago

Went in to Best Buy to purchase a sound bar for my Samsung TV. The sales associate was very helpful and knowledgeable. I am very pleased with the sound bar he recommended. The Geek Squad was great!

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Onsite services

Same-day delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Offerings

Assembly service

Repair services

Planning

Quick visit

Recycling

Batteries

Electronics

Payments

Checks

Credit cards

Debit cards

NFC mobile payments

People Also Search

Electronics Stores Appliance Stores Computer Stores Home Theater Stores Music Stores Video Game Stores Video Stores